Question about Tomtom ONE GPS Receiver

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Tomtom one maps

Upon turning my tomtom one us - canada ,on it starts up and then the screen says no maps do i get maps working or download the ones needed.It was suppose to have us and canada maps already connects to computer and tomtom home fine but no maps.

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Re: tomtom one maps

I just had this same problem. Quite strange. I have a Tomtom One New Edition and connected to a Vista Ultimate computer. Here is what I did to fix the problem I was having.

Exited out of the Tomtom HOME application. Went to "Computer" and right clicked the Tomtom drive (was M: for me, could be different for you) with the Red Icon. Selected properties and click on tools. From there I selected "Error-Checking" and only checked "Automatically scan and fix errors for me". It said it found a couple errors and corrected it. I then doubled clicked the icon in the bottom right portion of my screen which looks like a USB plug with a green check mark on it. I selected the drive and clicked stop. I disconnected the usb plug and then used a small tack on the bottom of the Tomtom unit to reset the device. After that, I turned the unit on and all was fine and I could clearly see that an update was applied.

Good luck! They really should have a support bulletin for this as this is clearly a common issue.

Posted on Dec 27, 2007

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Screen sais no map


If your tomtom gps is saying no map, the problem simply is that there is a problem on the gps device.

I have three suggestions for you to solve this problem. First, follow the step-by-step instructions for the "no maps found" situation in this link:…

If this doesn't work, follow the text instructions that I have written below. And as a final option, you can always call TomTom tech support at 866-486-6866 and they can help you out.

First of all, connect the device to your computer and close down TomTom Home software. (make sure it isn't even open in the system tray).

Now, open "my computer" and find the device. It will be labelled as a storage device (could be drive E:, drive F, etc. depending upon your computer). Open it up and find where the maps are saved to. Something like, North America, USA, or something similar relating the place you live. Once located, delete them manually.

Now, reopen TomTom Home software and go to "tools." Click ''use latest map guarantee''. It will then download the maps again and install them onto the device.

Next, disconnect using the option "disconnect device'' from the device menu.

Finally turn on your TomTom if it doesn't turn on automatically, and you should be back in business.

One additional tip: disable your anti-virus software before downloading & installing the updates. After this is complete, you can just restart you anti-virus.

Take care

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2 Answers

Screen reads"no maps found"

I found this article online, and it may work for you:

"Ok this has worked on at least four tomtom one’s
And one xl’s that i have tried,
First of all connect your tomtom to your computer.
making sure your online,Go to log on.
if you’ve not created an account create one now.
If you’ve had to create an account restart tomtom home.

You should have the tomtom home screen in front of you,
Now even if tomtom home is showing you logged in, ignore
this click your email adderss in the top right hand side of the screen
and log in again and click continue.
Then click Device/disconnect device.
Now your tomtom will update itself and your maps will be restored"

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1 Answer

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1 Answer

Unable to find/use Canada Map on TomTom ONE 125

Nowadays TomTom provides all of its maps through TomTom Home desktop software.

You have to download and install that, and then connect you TomTom to your computer. Then you can browse through and purchase any of the available maps through the software providing you have room on your TomTom to hold the map.

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3 Answers

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Yes you can I have europe and canada on mine.

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On the computer screen for tomtom select ADD MAPS

Here you can select and buy the maps you need.

Once you have confirmed the purchase you will be given instructions on how to download etc

Some maps may take a little time to install to the tomtom itself.

you should also ensure there is enough space on your tomtom
If not you will have to get an SD memory card.

I use a 4gb one that still has lots of room to spare

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1 Answer

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The reason the 125 is cheaper is because it only has the US map on it. Each map contains an activation file that prevents it from being used on different devices, so its doubtful that the other map will work for you. You can purchase the latest Canada/Alaska map from TomTom's site for $59.95. 

Go to 

Select your device as the ONE 130 (since they don't have 125 on the site) and choose the Canada/Alaska map. 

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5 Answers

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It should show you Guam and the US and Canada
Tap US and Canada and it should take you out of Guam!!
Mine did and I am now going to delete the Guam map.

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4 Answers

No maps found??

The problem is caused by a version mismatch between the Application version and the Map Version. They must both be the same. For example, if the TomTom has not had the application updated, but you updated the maps, the TomTom will not know how to read the file.

Make sure that if you are trying to use a version 815 map, that you are using a version 8.XXX application too. I had to upload two application version changes before I could read the new USA maps.

Dec 25, 2007 | Tomtom ONE GPS Receiver

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