Question about Philips GoGear HDD6330 MP3 Player
I have tried to restart and reset, the computer doesn't recognize it all the time or will at first then say its an unrecognized device, was trying to plug it in to fix it, and it was working at first, which it does sometimes, then just froze, and froze the computer screen for a second too. can't get the music off of it to save it or any other music/photos on to it. HELP!
Make sure you back up all songs on the GoGear before attempting this solution.
1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new
Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).
-Tha Mp3 Doctor
Posted on Feb 11, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jan 19, 2015 | Tablets & eReaders
Sep 02, 2014 | Nokia Cell Phones
Apr 21, 2017 | Sylvania G-Netbook
Mar 05, 2011 | Sport & Outdoor - Others
Nov 29, 2009 | Apple iPhone 3G
Mar 27, 2009 | IBM ThinkPad T30 2366 Notebook
Nov 27, 2008 | Apple iPod nano
Oct 07, 2008 | X2Gen MG19MY 19" LCD Monitor
85 people viewed this question
Usually answered in minutes!