Question about Brother MFC 7420 All-In-One Laser Printer

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Brother MFC 7420 Fax/Copier-Black copies

I am experiencing black copies emerging from this machine. I was told by a Brother tech to change the drum. Drum was changed and the problem is still ocurring.

What can I do?

thanks

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  • Ray M. May 11, 2010

    does it also print black when you run any kind of internal report from control panel?



    razors

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Check your owner's manual, and there's one in the install disk. It will show you where there are electric contacts inside where the drum is. You may have to take the drum out to see them. You're supposed to clean them with isopropyl alcohol on a q-tip. Don't get alcohol on anything else.

Posted on Apr 27, 2009

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1 Answer

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Good Luck and Thank You for using Fixya
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