Question about Samsung 24 in. DB5710DT Stainless Steel Built-in Dishwasher

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SE error code on Samsung dishwasher

Hello I have a Samsung dishwasher mod.# DMR77LHS that shows error code SE. It just started. Can you help? Thanks, Nataly.

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  • Suresh Thrithandam Venkata Lakshmi Narayana

    It probably means System Error. Have you tried a simple reset. Pull the
    machine away from the wall carefully, make sure you do not have wet
    hands or feet, etc and unplug it from the wall. Leave it unplugged for
    20 minutes.

  • Sara Nichols Jul 18, 2012

    Stay AWAY from Samsung Dishwashers. They look good, are very quiet but only last a year! We are on our THIRD Samsung Stainless Steel (state of the art) Dishwasher!!

  • Jeremy Cove Aug 13, 2012

    I've had a Samsung dishwasher for 3 years, almost 4 and it's running great.

  • Jeremy Cove Aug 13, 2012

    I've had one for 3 - 4 years with no issues.

  • Tom Karlsen
    Tom Karlsen Jan 08, 2014

    I had the SE error this morn. Scooped out the water. Check all hoses for kinks. Pulled out the machine, check for kinks in hoses in behind. Took off the left metal side panel, gave the black floating things some taps to get it moving, went down and turned the fuse for it off for couple minutes, came back up and started it. Seems to be working now. Not sure which part did the trick but i actually think it was just the fuse part...the easiset part I did last. Lol.

  • Richard F
    Richard F Jan 09, 2014

    Tom, Thanks for your post, I have now fixed my unit TODAY also! It was the kink, I pulled the unit out, and now it works. At least I addressed the situation, now I have to figure out how to put it back without kinking the hose. But hey the washer is running, THANK YOU!!!

  • Anonymous Mar 18, 2014

    Dishwasher displays HE error code

  • Anonymous Mar 28, 2014

    got a SE code on my Samsung Dishwasher DMR78AHS what to do

  • Anonymous Mar 30, 2014

    dishwasher will not start just shows 5e code but hose is not blocked

  • Martin Bujold
    Martin Bujold Jul 19, 2014

    See comment below from Terry Henches... The Dishwashers from Samsung a pure pieces of junk! I have replaced the pump twice already and again receiving the 5E or as some people call it the SE Error Code. The drain hose might be kinked or the pump could in fact also have failed again! I'm truely fed up of... For 1100$ CAD you should expect to have a decent product not a lemon with cheap components that break and end up jamming and breaking the pump! You must be extra careful when filling the dishwasher not to break any dishes as the smallest piece can easily mean it'll break the very ridiculously cheap platic pump! Anyways... They don't wash was well... Dishes also don't sit well in the baskets and it constantly breaks! STAY AWAY FROM SAMSUNG DISHWASHERS!!!

  • Dawn Houle
    Dawn Houle Jul 12, 2017

    what does error code 7E symbolize?

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5E code. If your dishwasher has been running fine for awhile then throws a 5E code chances are it could be the pump or a blocked hose or filter but chances are its not. 1. Does the code come on after it has gone through the wash cycle and released the soap dispenser? or 2. Does the code show afer 1 or 10 minutes of running without the wash cycle completing, soap dispenser still closed?
Number 1 is easy to check just diconnect the drain hose and run the hose into a bucket to see if the hose or filter is clogged or pump is working. These machines only use about 2 gallons of water and the pressure is very low its easy to do in a bucket. If number 2 occurs, its not a clogged hose or filter or pump issue the machine is not even cycling.
If number 1 checks out ok you have water flow but shuts down and number 2 has occured, its your Case Level Sensor its the electronic solid state float, DD94-01006A its either sticking due to water impurities or its bad.
Its actually pretty easy to trouble shoot or fix. You have two choices but the machine has to come out. The sensor is located behind a metal plate on the lower left side ofthe machine. You can;t miss it it looks like a float, has a black float inside a clear plastic housing and some wires going to it. You can pull it out and clean it (The float should go up and down with no sticking at all). Or just buy a new one $35.00ish and put in. Also check the inlet hose to the float make sure its clear and clean DD67-0057A.
There is one catch to this that can cause lots of grief if ANY water at all comes out of the float while changing it. If any water gets in the bottom of the catch basin underneath, the very very sentive probes will detct it and throw a LE code and the washer will not work. that is not a big deal just need to pull the basin off and dry it out. The smallest amount of water can cause the sensors to react since its a protection system.
Samsung dishwashers are very quite and wash extremely well but there technology and engineering sucks along with their warrenty and repair manuals there are no manuals for the home owner or much for the repair guy.
That float will have problems again and again and again either its dirty or broken and will cause another 5E code situation.
Side note; food grinders in a dishasher are stupid! All dishes places in a dishwasher should be rinsed! A domestic dishwasher should not be used as a disposal. It makes your house stink and tons of bad bacteriea will grow in places you do not want it to, not to mention they are not made to work like you would think.
Best dishwasher with the least trouble, easy to fix, easy to dignose, easy to work on, good manuals, few problems, good warrenty, best built, quite running, washes great, very well engineered is BOSCH.
Terry

Posted on Dec 21, 2012

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  • Harry Keinath Aug 15, 2013

    I have had numerous problems with a 9E error code on my Samsung DMR77LHS, with at least a dozen service calls over the past five years. The service men have related the same information to us and have also advised that a Bosch or very simple KitchenAid will do just fine. We have also been advised that dishwashers with lots of bells and whistles are an invitation to many service calls.

  • Richard F
    Richard F Jan 09, 2014

    I chose Samsung over Bosch.. it came down to price but compared it as close as possible. Should have gone to this website for a review.

  • Mark Berry
    Mark Berry Nov 04, 2017

    I have a Samsung Dishwasher and gave up on their Customer Service. 5E error code happens frequently. I was getting the code to go away by using baking soda and vinegar to unclog the drain but that no longer helps. The dishwasher is about 2 years old and I have had trouble with it from almost the beginning. I'm never buying another Samsung Dishwasher or any other products of theirs.

  • Woody Welch
    Woody Welch Jan 17, 2018

    This was our problem exactly. Roach in the float housing. Ours was not clear however but we were able to shine a light through it to see the issue. Have no idea how the roach entered the housing????. We also cleaned all lines and scree filters while we were at it. Samsung dishwasher which we have had for about 8 years and otherwise have had no problems.

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Here are the error codes from Samsung's website:

Error Codes SE error code on Samsung dishwasher - spacer.gif If your dishwasher is displaying an error code, please refer to your users manual for an explanation. If you don't have your users manual on hand, you can download it from Samsung's Download Center. To go to the Download Center and download the users manual for your dish washer, click here.
Common error codes caused by installation errors are:

  • 5E which indicates a kinked or bent drain hose
  • 4E which indicates that the water supply valve is closed or not fully open
  • LE which indicates a leak.
I hope that this helps!

Posted on Apr 15, 2009

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Drain error 5E
1. Check whether there is any foreign material in the
Drain Hose. - Remove the foreign material from the Drain Hose.
2. Check the operation of the Low Level Sensor. - See the "9E error".
3. Check the connections for the Drain Pump
connector. - Reconnect the Drain Pump connector.
4. Check whether the Drain Pump coil is conductive.
(Remove the connector before measuring.)
Normal: Approx. 25ohms
- Faulty: Replace the Drain Pump.
5. Check the operation of the Drain Pump Relay
: Check the operating voltage between the white
wire of the Main PBA CN1 connector and the
amber wire of the CN14 connector.
Normal: 120V (while operating)
New PBA
5-1.Check the operation of the Drain Pump Relay
: Check the operating voltage between the white
wire of the Main PBA CN101 connector and the
amber wire of the CN201 connector.
Normal: 120V (while operating)

- Faulty: Replace the Main PBA assy.
- Normal: Replace the Drain Pump.
6. Check the operation of the Power Relay. - See the "Power Relay error".

Posted on Feb 10, 2011

  • NANCY Mar 25, 2013

    Where is the drain pump relay located?

  • Shawn Garrett Nov 03, 2013

    On the main board.

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Instead of pulling the dishwasher out, wouldn't it be easier to go to your electrical panel and flip the breaker for 20 minutes, if you need to reset it?

Posted on Jul 04, 2010

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Ok I have a newer model Samsung (DW80F800UWS) and it had the same error code. Same issue as described here but the parts are different on the newer one, This model uses an Optical sensor instead of a float to sense the water level. In my case the sensor is on the right side of the pump housing and accessed from the right side pannel. The part number is DD63-00099Aif you are trying to find it on the parts diagram. Its a clear white round plastic sensor with a black clip holding it in. Believe it or not if it gets too much gunk on the sensor it will false read that there is water in the tub and set a 5E code. Took it out and cleaned it off with paper towel and wham bam thank you mam. My wife thinks I am genious!!

Posted on Jan 10, 2015

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  • Kevin Nicol Jan 10, 2015

    Ok I have a newer model Samsung (DW80F800UWS) and it had the same error code. Same issue as described here but the parts are different on the newer one, This model uses an Optical sensor instead of a float to sense the water level. In my case the sensor is on the right side of the pump housing and accessed from the right side pannel. The part number is DD63-00099Aif you are trying to find it on the parts diagram. Its a clear white round plastic sensor with a black clip holding it in. Believe it or not if it gets too much gunk on the sensor it will false read that there is water in the tub and set a 5E code. Took it out and cleaned it off with paper towel and wham bam thank you mam. My wife thinks I am genious!!

  • steve mck
    steve mck Jan 16, 2015

    Dood you just saved me so bad. I have the same dishwasher, i took it apart and sure enough there was a ton of debree and gunk on the optical sensor. Cleaned it off, wife thinks I'm a hero. Thanks man. Love the internet for stuff like this.

  • David DuPont
    David DuPont Jan 31, 2015

    I have this exact same model and I spent a day working on it to fix this problem. In my testing I found that if you unplug this optical sensor and run a wash cycle on normal it will run through 5 fill & drain cycles before setting the SE or 5E code. I removed the2 spinner wands and plastic pump covers in the bottom of the inside of this unit and cleaned the optical sensor. While I was there I cleaned the debris that was caught inside the covers.

  • David DuPont
    David DuPont Jan 19, 2016

    On Thanksgiving 2015 trying to wash dishes with model number DW80F800UWS/AA-00 (the 00 is not printed on my label but Samsung said that this is the first model and it would have printed an 01 if it was an updated model) and the dreaded code 5E comes back. I cleaned the optical sensor, but it wasn't dirty this time. I ordered a new sensor thinking the sensor was not sending a correct signal to main control board and had the exact same problem, dishwasher would run through the wash cycle and then set the 5E code in the rinse cycle which was 10-15 minutes into total cycle. Drain pump was working, no hoses kinked, removed dishwasher, turned it upside down to remove pump to inspect, all tested good. Since it seemed to me that all of the inputs for control board were good I ordered the main control board assembly from Repair Clinic. Their web site doesn't have my exact model listed so the control board I ordered didn't work. They have a great return policy which is the reason I ordered from them instead of Samsung. I had to call them in order to get the correct control board. It was on backorder. When it did arrive I installed it and the wash time was much longer than it had ever been and our dishes were cleaner. This was the fix for our dishwasher. I think we just had a bad main control board.

  • Anonymous Aug 18, 2016

    It's a long shot that you'll even see this post anymore, but I'm not sure I understand this optical sensor location. Can you confirm that by "pump housing accessed by ride side panel", it means take the thing right out from under the counter? Just want to make sure before I go do a bunch of work.

    Thanks!

  • Norbert Krawczyk
    Norbert Krawczyk Oct 17, 2016

    Thank you for the hint, Kevin! I have a DW80F800UWS Samsung dishwasher as well. I took the sensor out, clean it out and so far so good - no 5E / SE error! Correct me if I'm wrong but I think the sensor is called "Dishwasher Turbidity Sensor" and the part # is DD32-00003A. On youtube there are instruction how to change it:https://www.youtube.com/watch?v=19fsFIJe...

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My problem was:
1- Little piece of plastic for the tray height adjsutement bracket broken and blocking the discharge pump
2- Drain hose squeezed in the back.

After fixing these 2 issues everything works fine... except I had to repair the tray brackets with tie-wraps....(sic)

It's only 6 years old and the plastic is going to pieces... the dishwasher is self-destructing!!!!

Posted on Oct 25, 2014

  • e_b_r Dec 04, 2014

    Same problem with height adjusters and same fix. Make sure to break off all tabs on adjusters. have pulled my machine out 5 times to remove plastic from pump. The last 2 times have been for the plastic caps on the racks. I removed all those now also. Cheap,cheap machines, never buy another Samsung. Can't believe there is no filter to prevent these large pieces from getting into pump ??? Hope this helps someone.

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Hello I have a Samsung dishwasher that shows error code HE. . Can you help me? Thanks, Daniel

Posted on Apr 12, 2010

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I chased this problem for months now found wiring on drain pump was wired backwards rewired works perfect now kept giving error 5e wouldnt fill or drain tested all wiring was ok

Posted on Feb 27, 2016

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Newsflash!!!

Found the problem on my DW80F800 series, after having this error several times, replacing parts, and even redirecting my drain line...

Read the owner's manual, and it says to use .5 ounces of dishwasher liquid. That is only 1 tablespoon, or 15 milliliters.

There are even lines in the fill box inside the dishwasher, 15 milliliters, and 25 milliliters... 15 milliliters is less that 1/3 capacity, and we were filling it all the way up.

So... The problem was too much soap, leading to too many suds, the air in those suds lowered the density of the water so much it messes with the sensors monitoring flow.

Posted on Jan 12, 2016

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For what it's worth, I encountered the 5E Error code on my Samsung dishwasher, but the hose was draining water fine, and the pump made noise like it wanted to work, so after lots of searching, some helpful forum posts and YouTube vids, amongst some not so useful, it eventually lead me to disassemble the drain pump assay, pretty straight forward, and accessible in the unit - revealing a lot of gunk and debris. Hmm? Drainage problems? Sure enough when I got to the Bush Filter underneath the Impeller and CaseScroll (didn't know what any of these meant before finding a parts diagram online- link below), noticed that the Disposer Cutter (blade) was broken in half, with half of it nowhere to be seen. Got a magnet retrieving tool with flexible arm (the blade is metal right?) and stuck it down where the water drains out of the pump assay. Bam! The broken piece came right up. It was blocking the drain, causing the Error Code 5E. Ordered the cutter disposer from Appliance Parts Pros for $6 and 2 days later, pump assay reassembled, and dishwasher is running... for now.

Parts diagram and parts at www.appliancepartspros.com for the Samsung dmt800rhw.

Posted on Jan 09, 2016

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We found Terry's answer (first one on here). Option 2 was exactly what was going on so we replaced the case level sensor as well as another part that was clearly clogged that we could not get to and unclog. This cost us $200. The dishwasher seemed to be running fine and then the error code came up again.... this time very far into the whole cycle probably only 45 minutes left (guessing on the time). The soap had despensed and dishes were washed. We have also checked if the drain hoses were clogged.... nothing. Is there any other suggestions? I really don't want to keep sinking money into this dishwasher that is only just over 3 years old!

Posted on Apr 15, 2015

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Be code

Posted on Sep 03, 2013

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The best suggestion is to go to Samsung's website, find your model then look at the Trouble shooting tab.

Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.

Posted on Jun 01, 2010

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Posted on Jan 02, 2017

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2 Answers

What are the common fixes for OE Error Code?


OE error code is an Outlet Error.

That has to do with the drain itself. It can come up when the unit is draining slowly, it has nothing to do with water-level really. I would suggest makign sure that your drain hose is not crimped / crushed / or obstructed first before going onto other problems.

May 02, 2014 | Samsung DMR77LHS Tall Tub Dishwasher

1 Answer

I'm getting an error SE on my samsung dishwasher during quick wash setting. Can it be fixed?


Thanks for providing the full model number. That helps a lot.
I am assuming error code must be "5E". If so then that implies drain error.

something is clogging the drains. Clean filters etc as per the owner manual and also check the drain hose for kinks. (maybe getting pushed to the back of kitchen cabinet) . If you do not have it download from this site.
http://downloadcenter.samsung.com/content/UM/200903/20090304111128625/DMR77-00018A_EN.pdf

Apr 25, 2014 | Samsung DMR77LHS Tall Tub Dishwasher

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Samsung error E5


I don't know about a E5 error; are you sure it's not a 5E error? That means a drain error or "water not draining" error. Check the drain pump and drain hose for an obstruction. If that's okay, and the dishwasher drains water, then you probably have a bad ECS sensor.

Mar 30, 2014 | Samsung DMR77LHS Tall Tub Dishwasher

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Samsung dishwasher model dmr77 runs for 3 mins then stops showing error code of 9e will not run full cycle


Hello, kurt

I was trying to help you out here. I was going back to some customers that asked questions in the past and it appeared that no one answered them, so I thought I would take some of my personal time to see if I can help. Even though this site may not have your exact model or brand, This link will help you tons. Here is a link to about everything you want to know about your dishwasher, from repair to trouble shooting it,pictures, video's. Just scroll around and you will see tons of information to almost any question you might have on your dishwasher. If you go to this link and click around, I am sure you will find out so much about your dishwasher, you will know more that the company that made it. Here Is the link for you to click on>>

http://home.howstuffworks.com/dishwasher.htm


Please if this helped you at all, if you can find the time to rate my help and some kind words written would be appreciated for my free help , I would appreciate it. Here is also my direct link to my own pages of other areas of my expertise for other problems you might have in Automotive,Appliance, and Electronics. Drop In anytime for my help. Thanks,Mike

http://beta.fixya.com/users/mc1bean

Aug 16, 2011 | Samsung DMR77LHS Tall Tub Dishwasher

2 Answers

SE error code on Samsung dishwasher - ...any suggestions?


Hello,

This means that the Dishwashers has detected a condition it needs to check. Press "Cancel" to clear the display and to stop the beeping sound, then try turning the Dishwashers off and on again.

If you still see the "
SE error code," turn off the power to your Dishwashers and wait five minutes before turning it on again. If you hear the beep or see the "SE error code" when you try to washing again, please call your authorized provider for service.

Hope this help?.

thanks for visit.

Dec 15, 2010 | Samsung 24 in. DB3710D Dishwasher

1 Answer

My samsung dmr77lhs LE light keeps flashing how do i reset this garbage machine? Resetting the power does not work. Please help


I have the same problem with my dmr77. My coffee pot ran over and evidently ran down behind the Samsung dishwasher. It thinks that it is leaking. How do you reset it?

Oct 06, 2010 | Samsung DMR77LHS Tall Tub Dishwasher

1 Answer

My Samsung DMR77LHS dishwasher has NO power showing on display board, checked electrical hookups it ok. Outlet has power. Pressed Power On/off button, no response, all lights are off...


hti had athe same problem, and the fuse fixed it. it turns on now,

you can get to the fuse casing, small tube about 1.5 inches , black, by flowing the electrical line to the, inside , or the under carriage, on the side of the bottom of the unit.
15 amp 250 volt at radio shack.

Sep 12, 2010 | Samsung DMR77LHS Tall Tub Dishwasher

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I have an LE code how can i reset


Try unplugging the unit for a few minutes. Then plug back in. If not try the Power button. I have an SE code (drainage problem) and my machine stops running altogether.

Sep 05, 2010 | Samsung DMR77LHS Tall Tub Dishwasher

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Seems some small plastic parts are inside the drainage area making noise. Dishwasher reads SE error code.


Check the upper basket mounts. I've noticed mine has been losing tabs. I've got an order in to get this fixed. Also had a part break in the back of the dishwasher that acts as a guide for the upper basket, it's part of the spray assembly. Hope this helps

Jan 17, 2010 | Samsung DMR77LHS Tall Tub Dishwasher

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