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Brother HL 2040 problem

My printer has a stuck on toner light! bought new toner cartridge and light will not go off. It acts like paper is trying to move and then silence. the computer displays a USB somthing error and doesnt seem to see the printer. I have tried to print test pages and no luck. Can anyone think of what may be causing this and how to test for a solution. Thank you very much timsgtr

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Re: brother HL 2040 problem

If the Drum LED is still lit after replacing the drum unit, the Drum counter may not be reset.
Reset the Drum counter as follows:

  1. Open the front cover.
  2. Locate the control panel button under the LED lights on the left side.
  3. Press the control panel button until all lights are lit, then release it.
    The Drum counter is now reset.

Posted on Mar 27, 2008

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My brother HL-2040 Printer is not giving licking sound during startup as well as it also not reading the toner/paper why?

Not sure what you mean by "licking sound during startup"

As for the Toner not reading most often this is caused by the toner cartridge being empty. Try replacing your toner cartridge. If you have recently changed the cartridge it may not have triggered the Toner Reset microswitch. The reset gears on the side of the cartridge will need to be changed back to the ready position. If it is an OEM cartridge then take it back to the place you bought it from and they can replace it and send it back to brother. If it is a remanufactured cartridge then take it back to where you got it from and they can reposition the gears for you.

Not reading the paper can be because there is no paper in the machine or the paper feed system is worn and needs to be replaced.

Oct 02, 2014 | Brother HL-2040 Laser Printer

1 Answer

How do i change the toner on m my HL 2040 brother printer

How to Change a Toner Cart in a Brother HL 2040

The Brother HL 2040 laser printer has a toner cartridge that supplies toner to the drum assembly so that the printer can print properly. When the LED on the front of the printer indicates you are low on toner, you will need to replace the toner cartridge to maintain good print quality. Fortunately, the toner cartridge can be replaced without any special tools.

Things You'll Need:

* Replacement toner cartridge (part number TN350 or TN360)
* Paper towel or scrap paper

Grasp the front cover of the printer and pull it toward you to open the toner door. Reach into the printer and grab the combined toner cartridge/drum assembly. Lift up slightly and pull it out of the front of the printer.

Place the cartridge and drum on a paper towel, spare sheet of paper, rag or other surface that can get dirty. Loose toner particles may spill from the cartridge.

Press the blue locking lever on the cartridge/drum unit to unlock the toner cartridge from the drum. Lift the toner cartridge up and away from the drum unit. Dispose of the old toner cartridge in accordance with your local regulations. Seal it in a plastic bag to keep loose toner from spilling.

Gently shake your new toner cartridge back and forth a few times to distribute the toner evenly across the width of the cartridge. Remove the plastic protective cover from the bottom of the cartridge.

Place the new toner cartridge onto the drum unit and press it down gently until it locks into place. The blue locking lever will automatically click into place. Verify that the toner cartridge is securely connected to the drum.

Locate the corona wire cleaner tab at the front of the drum unit. Slide it back and forth several times to improve the print quality of the drum. Set the tab back in the home position when finished.

Slide the combined toner cartridge/drum unit back into the printer and close the front cover.

Hope it helps...

Dec 02, 2010 | Brother HL-2040 Laser Printer

1 Answer

All the light flashing

Try this procedure as mentioned.if any mistake in trying the procedure then retry from first step read it carefully and try it. Brother ML-2040 Toner Light Reset
When replacing the toner cartridge in the Brother HL-2040 with a new cartridge (compatible or remanufactured) the user may experience a problem with the toner light staying on, even with the new toner installed. The procedure below has worked for many folks, so give it a shot.
Open the front cover of the Brother HL-2040 and leave open while completing the following steps:
1.) Turn the printer off.
2.) Hold the ‘go’ button while turning the printer on. All panel lights should be on.
3.) Release the ‘go’ button once all lights are off.
4. )Press the ‘go’ button 2 times.
5.) Pause.
6.) Press the ‘go’ button 5 times.
7.) The toner light should be off.
8.) The paper light should be on.
9.) Close cover. The ready light should be the only light on.
Once all steps are successfully completed your “low toner” light should be fixed.
------------- From Brother Service Bulletin

1. Open the Front cover
2. Press and hold the GO button
3. Power ON the printer while continuing to hold the GO button
4. Once the 3 LED’s are lit, release the GO button
5. Press the GO button 2 times. This will cause the LED’s to light solid
6. With the LED’s lit solid, press the GO button 5 times
7. Toner Life End will then reset
8. Close the front cover.
----------- Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Aug 02, 2010 | Brother HL-2040 Laser Printer

1 Answer

Won't feed paper

It has toner? if not replace new one. If it has toner then try to remove the catridge and place it again. This might help you.

Mar 02, 2009 | Brother HL-2040 Laser Printer

1 Answer

Hl 2040

You must have refilled the first (starter) cartridge or didn't reset the toner reset lever. There is a reset lever on the left side edge of the cartridge. Look at the left end of the cartidge (not the fill cap end) for a round white gear end and a white lever in a hal moon shaped slot. If you can see only the round white gear and the hlf moon is emty of a white lever, it's a non-restting starter. If you have two white spots we will be addressing the one in the half moon slot. The used cartidge will have the lever at the "3 O'clock" position. To reset the cartridge as new you must remove the two screws on that end cap and move the lever to the "11 O'clock" position. Put the scews back in and reinstall in the printer. The sweeper lever will turn in the machine and reset the toner count.

***Important For Brothers**

Make sure when refilling that ALL WASTE TONER is completely cleaned out of the cartridge before adding new toner to it. Brother re-uses its old waste toner and over time the toner hopper gets contaminated with paper dust and too much old toner inside causing them to fail. It you just add toner to the cartridge without thoughly cleaning out, you will soon have a bad cartridge again. You'll see it when dumping out the old as white specks in the toner. That's actually contamination from paper dust and talc from the paper.

Hope that helps you.

Jul 27, 2008 | Brother HL-2040 Laser Printer

1 Answer

My brother hl 2040

Your not resetting the toner reset lever. It's on the left end (not the fill cap side) of the cartridge. If you have a resettable cartridge on the left end you will see to white pieces. One round and one like a lever in a half moon slot. We will be addressing the lever in the half moon slot only. The lever on a used cartridge will be at the 3 O'clock position. Remove the two screws from the end cap and then move the gear to the 11 O'clock position. Put the end cap and screwss back on. Put it back in the printer and close the door. When the printer powers up it will sweep the lever across the sensor and reset the toner level to full.

Hope that helps you.

****Important Note****
When refilling, make sure you dump out and clean ALL OF THE OLD TONER from the cartridge before refilling. Brother reuses it's old toner putting it back into the fresh toner supply (along with debri) and slowly contaminates it's supply with paper dust and talc from the paper.

If you don't clean out the supply hopper well before refilling, it will quickly mix your new toner with the old toner and more quickly contaminate the entire supply. USE GOOD PAPER, NOT CHEAP PAPER and your supplies and refills will last much longer.

Jul 27, 2008 | Brother HL-2040 Laser Printer

1 Answer

New toner cartridge but prints way too light

where they refilled or third party cartridges? If so try a name brand. It could be the high voltage board or the laser aperture
could be dirty.

May 29, 2008 | Brother HL-2040 Laser Printer

1 Answer

I put a new toner cartridge in and the toner light remains on and will not print.

Actully i have hl-2040 brother printer
the problem is no lights are on
ready light not started plz give
me suggession my mail id is

Jan 08, 2008 | Brother HL-2040 Laser Printer

2 Answers


light explain link check first!.... paper jam light indicates a few things ie paper mismatch.

possible dirty feed roller, confirm by using bypass slot.

slightly damp rag on rubber feed roller to clean if the issue

Dec 22, 2007 | Brother HL-2040 Laser Printer

2 Answers

Replaced toner cartridge now doesn't work

If you pull out the paper tray you will see a rubber pick up roller. Clean that roller with a rag and some rubbing alcohol. It sounds as if the roller is slipping and not bringing the paper in fully. Good luck John

Jul 09, 2007 | Brother HL-2040 Laser Printer

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