Question about Western Digital Passport 320GB External USB 2.0 Hard Drive

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My westerndigital passport size hard disk of size 320gb when connected to system at starting 2 to 3 beep sounds i am hearing and the hard disk is not detecting what to do? naresh

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Either the USB-to-disk-drive adapter inside the casing has failed,
or your USB port has failed,
or the disk-drive inside the casing has failed.

Try a different USB port. Try a different computer.

Disassemble the casing, and remove the disk-drive.
Temporarily attach it as a "slave" drive in a desktop computer,
and see if the drive is detected, and if the files are OK.

If all else fails, and the Passport is still under warranty, exercise the warranty.

Posted on Jan 05, 2010

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I have WD 320 external hard disk, it was working good , before 2 days its stop working, my computer can detect it but the size is zero and i can find my data


If it is detecting it as size zero the drive is damaged.

To be sure you can run WD's Data Lifeguard diagnostic http://support.wdc.com/product/download.asp?groupid=612&sid=3&lang=en

But it's probably the case you will need data recovery help. This guy does it remotely and works for donations. http://FreeDataRecovery.us

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My external harddisk - WD 320G(my passport essential) can not recoginze on Window 7. Please help to slove.


First check physical connections of hard disk to your cpu. Check in 'device manager' disk drives tab. If its found check in "disk management" in that drive which file system its showing. If it shows raw partition mean your file system is corrupted. It requires remove that partition and create a new partition.

for open device manager : start > run > devmgmt.msc
for disk management : start > run > diskmgmt.msc

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Getting message back up failed i/o device error Any help available?


Your attempt to write files to the disk-drive inside the external case has "failed" -- the data could not _correctly_ be written.

So, if your Passport is still under warranty, exercise the warranty to get it repaired/replaced.

If the warranty has ended, it's possible to disassemble the case, remove the "dead" disk-drive, buy a replacement disk-drive, connect it, and reassemble it, and "reuse" the external case.

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Hi.. my passport is not all recognized when plugged-in


An exact solution will depend on what computer system you are plugging it into.

Try the following:

Restarting your computer with the new drive plugged in.

If you had the computer running and plugged the new drive in, sometimes the computer will not recognise the drive until the next time you restart.

NOTE: If the File System of the Passport (drive) is not the correct one for the computer you are using, then the computer will not be able to recognise the drive. This generally would mean you will have to reformat the drive for the correct file system for your computer.

To find out how to reformat the drive (create the correct File System) for your computer. Consult either the User Manual that came with the drive, or navigate to: http://www.westerndigital.com to find out a solution.

I hope this helps. Regards,

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I own a 320GB seagate freeagent hard disk and accidentally unplugged it from my laptop a few days back. It gives a beeping sound whenever I try plugging it into a laptop and I've tried 3 laptops, all gave...


Connect the 320GB HDD before switching ON the laptop and try to repair using scandisk option to repair the drive. Also use chkdsk /f option in command line mode.

Revert back for more assistance.

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Can only see one WD Passport 320GB drive at a time.


This is most likely a classic case of them trying to occupy the same drive letter. If you open disk management Start > Run > type 'diskmgmt.msc' and you should see them both there - One with a drive letter and one without, simply right click on the drive which doesn't have a drive letter and select 'change drive letters and path...'. Change the drive letter to something you know doesn't really get used and they should both appear in my computer.

Hope this solves your problem.

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My western digital Passport 320Gb usb drive is not detected


hi ,

looks like u primary hard drive is inside the laptop and so should be displayed as c : drive ,

and the reason , the external hard drive is not displayed seperately is csue ., the external HD  may be added as slave to the internal HD .,

can u tell me ,make a right click on c:/ drive and choose properties : and tell the totalsize dispalyed 

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WD passport 320GB Can I use it as storage, not backup?


You can use it as storage if you would like. You can also delete files once they are put on the passport. When it is connected to the computer open my computer and it will be listed there. You can use it as storage by copying files into this way rather than syncing it. Syncing it could cause you to lose files.

Apr 29, 2009 | Western Digital Passport 320GB External...

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