Question about HTC Touch HD Smartphone
I experienced the same problem. Only 2 days after purchasing my new HTC Touch HD handset, the battery went flat and could not be charged. The phone, the USB cable and charger were all functional. I had to return the phone to the retailer (TELSTRA SHOP - AUSTRALIA) who concluded that the battery was faulty, but I was told the entire phone had to be returned to HTC AUSTRALIA as the retailer would not replace the battery. I was told it might take several weeks for the problem to be resolved.
After a little negotiation, the retailer finally agreed to replace the entire phone. My new HTC Touch HD phone works well and I have had no further battery charging problems. You are not alone. Don't despair. It is just a faulty battery.
Posted on Apr 16, 2009
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Posted on Jan 02, 2017
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