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Acer crystak eye webcam

My camera is displayed as black in any and all applications, my driver is updated and camera is said to be function porperly and is found by computer please help

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Driver webcam crystal eye


Crystal Eye is a webcam application included with some Acer laptops.
Laptops that have the Crystal Eye WebCam application installed also have a camera built in to the monitor.
Crystal Eye can adjust the camera's brightness, contrast and color intensity, and capture photos.
If you removed the Crystal Eye WebCam application from your Acer laptop on accident, you can download the software from the Acer website and reinstall the application to your PC.

Click "Start." Click "Control Panel." Input "device" into the search box. Click "Device Manager."
Expand "Imaging Devices."
Double-click the Web camera to find the name of the manufacturer.
Go to Acer Support.
Select "Notebook" from the "Select Your Product" menu.
Select the notebook's product line, then select its product model.
Click "Confirm."
Click the "Applications" tab.
Select an operating system from the "Operating Systems" drop-down menu on the far right.
Scroll to "Camera." Download "WebCam Application."
Use the manufacturer information found in Device Manager to determine which vendor to download from.
Save the file to the desktop.
Double-click the file to run the setup for the Crystal Eye WebCam.
Follow the on-screen instructions to complete the installation.
Acer supporthttp://support.acer.com/us/en/default.aspx
Click start control panel view devices and printers you should see your webcam from there
if you are have trouble with your webcam
Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark?
right click to reinstall drivers or update driver xp
Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: webcam name webcam driver you might have to try a few times to get it right
software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours
http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html
Windows XP/Vista/7/8
It might take some time being a freeware driver solution
note: it will find all of your outdated drivers
this is a free driver solutions
This will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you
want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated
Some webcams and programs require additional software, although that should be installed with the webcam if things are right.
But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.
Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10).
http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

Jun 20, 2013 | Acer Aspire 5315 Notebook

1 Answer

I have an Acer Aspire 5738 with built in webcam(crystal eye) that has stopped working. I assume its a driver problem, my device manager shows one error Windows has stopped this device because it has...


Crystal Eye is a webcam application included with some Acer laptops. Laptops that have the Crystal Eye WebCam application installed also have a camera built in to the monitor. Crystal Eye can adjust the camera's brightness, contrast and color intensity, and capture photos. If you removed the Crystal Eye WebCam application from your Acer laptop on accident, you can download the software from the Acer website and reinstall the application to your PC.

Click "Start." Click "Control Panel." Input "device" into the search box. Click "Device Manager." Expand "Imaging Devices." Double-click the Web camera to find the name of the manufacturer. Go to Acer Support. Select "Notebook" from the "Select Your Product" menu. Select the notebook's product line, then select its product model. Click "Confirm." Click the "Applications" tab. Select an operating system from the "Operating Systems" drop-down menu on the far right. Scroll to "Camera." Download "WebCam Application." Use the manufacturer information found in Device Manager to determine which vendor to download from. Save the file to the desktop. Double-click the file to run the setup for the Crystal Eye WebCam. Follow the on-screen instructions to complete the installation.
Acer support
http://support.acer.com/us/en/default.aspx Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver xp Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7 http://download.cnet.com/2000-20_4.html on the home page you should see a search tab just type in what you are looking for IE: webcam name webcam driver you might have to try a few times to get it right software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html Windows XP/Vista/7/8 It might take some time being a freeware driver solution note: it will find all of your outdated drivers this is a free driver solutions This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

Feb 21, 2013 | Acer Aspire Notebook

1 Answer

Acer crystal eye webcam runtime error problem


Try reinstalling your camera driver and application program.

Mar 28, 2012 | Computers & Internet

1 Answer

What keys will open the crystal eye webcam on my labtop. It is made by acer if that helps.


Try this:
press & hold function key (FN) + F5 or the corresponding F-key with the webcam icon. ...

OR

Restart your laptop:
Once windows restarts go to "My Computer" and you will see "Acer Crystal Eye Webcam", Open this icon and your camera should be back up and running.
Reinstall the Webcam: ACER Crystal Webcam

Close down any open applications on your computer.

Press the "Alt + F10" keys on your keyboard. This will open the eRecovery Management system on your computer.

Enter the password for the recovery system. The password will be the one you assigned when you set up the laptop or the default. The default is six zeros, or "000000."

Select "Recovery Options" from the start screen on the management system. Select the "Next" button to continue.

Choose "Reinstall Applications/driver" from the Options provided and press the "Next" button.

Select "Driver" and "Camera" from the Drivers screen. Move to the right side of the window and choose "Install Camera Driver Now."

Let the laptop reboot and install the driver.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe


Jul 08, 2011 | Acer Crystal Eye webcam

1 Answer

Nothing displays on my webcan. Only black screen is shown, pls. help


Please open the Web Cam application provided by acer and make sure that the lighting in the room is optimum for the Webcam. If the issue persists, please uninstall the Web Cam Application and Driver then restart the computer. Now re-install the Web Camera Application and Drivers provided by Acer.

Mar 24, 2011 | Acer Crystal Eye webcam

1 Answer

Crystak eye


download acer crystal eye webcam driver from the following link:
http://support.acer-euro.com/drivers/downloads_gd.html

Aug 10, 2010 | Acer Aspire 4720 Notebook

1 Answer

Acer crystal eye webcam aspire 4530


This may be either a driver problem or a hardware failure. Try going here and re-installing the driver and software.

http://gd.panam.acer.com/home/

When you click on the link, click on "notebook" > "Aspire" > 4530 > click on the application tab and the first two downloads are camera driver-software....download and install.

Sep 27, 2009 | Acer Aspire 5610-4648 Notebook

1 Answer

Having problem in webcam


device manager if driver for webcam is there click and update

or if you have acer recovery on dektop open and click reinstall applications

or my computer open acer folder reinstall applications from there

Jan 27, 2009 | Acer Aspire 5610-4648 Notebook

3 Answers

Acer Extensa 5420-5687 Crystal Eye webcam


I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

Apr 29, 2008 | Computers & Internet

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