Question about Linksys BEFW11S4 Wireless-B Broadband Router (12503024)

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My password is "wrong' whenever I try to connect on my laptop

I recently purchased a new HP laptop. I had a BEFW11S4 that I had purchased several years ago, but never used. I set it up, it seems to be set up correctly. I have internet connectivity on my desktop (not a wireless computer). I wanted my network to be secured, so I enabled the security and created a password to access the network. Everytime I try to connect with my laptop I get a message telling me that my password is wrong, even though I KNOW it's right. The only way I've discovered to fix this is by going back to my desktop, accessing 192.168.1.1 and re-saving my password for my secure network. After I do that, I can back to the laptop and connect manually. This is very annoying. I hope that someone out there knows how to fix this!!

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That's firmware problem on your router. Try to download the latest firmware for you router from www.linksys.com/download then load the latest firmware. After successfully updated the firmware, you need to hard reset the router by pressing the reset button for 20 seconds then unplug the power for 10 seconds and plug it back in. You will need to reconfigure the wireless settings.

Posted on Apr 15, 2009

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this sounds like security problems , other people have experienced problems with vista but most have been able to resolve them.

whilst connected to your router using an ethernet cable open a browser windows and type in the rounter address these
are usually one of 2 most likely yours is 
192.168.1.1
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Go to wireless tab. 3. Go to wireless security sub-tab 4. If security mode is wpa or wpa2 note down passphrase/shared key, if security mode is WEP note down wep key number 1. This will be your network key
also check other. 

On the Vista laptop with the connection
Start --> Network

Click on Network and Sharing Center

if It shows a red X between my network and the Internet.

click on the Customize link (below and right of the red X)

Under location type if it was set to Public. change it
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At that point my whole network might go down,  and
reset the router. (turned off and turned on)

After that my red X under network and sharing center
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I forgot to mention that before you shoul have turned
off all software firewalls and virus scanners. prior.

if that does not work when you are logged into the router page 192.168.1.1 check to see if their is an option to update the router software/firmware ,if their is no option then you  may have to manually downlaod the firmware from linksys and update that way .

Hope this helps if not ask for clarification on anything your unsure of.

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1 Answer

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The WEP encryption is consist of 10 characters for 64 bit hex, 128 bit hex is 24 characters and WPA is 8 to 63 characters. So it seems that you have a vista computer? The compatible encryption for vista is WPA, sometime using WEP it is not working properly. So I might advise you to access the configuration of your router (192.168.1.1) and change the wireless settings of your router to WPA-Personal.

Mar 09, 2009 | Linksys BEFW11S4 Wireless-B Broadband...

1 Answer

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Hi!

Try these steps:

1. Make sure the wireless is disabled when you're doing that. It might cause a confusion between the wired and wireless connection.
2. Try to plug it at other ports (1-4)
3. Try another known working ethernet or CAT-5 cable.
4. Set the laptop's LAN card's speed to 10-hald duplex.

Try these and hope it will help you ;-)

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Network problem


Be sure that you only enter the password admin - in small letters. The user name shuld be left blank (empty space).

This should work UNLESS you (or someonhe else) previously changed the password. Is this a brand new unit? If someone changed the password, you'll have to use the new password.

What Version is the the router? Did you buy it from a store?

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1 Answer

My Router is out of warranty how do I troubleshoot it?


Hi, the BEFW11s4 sometimes is just a plug and play router. If your internet is working when your pc is connected to the modem, just do this steps.

1:Lets reset the BEFW11s4. with the power on, push the reset button at the back of the router for 30seconds, unplug the power of the BEFW11s4 for 10 seconds.

2:Disconnect the pc from your Comcast modem. Connect the ethernet cable from your modem to the INTERNET PORT of the BEFW11s4. Connect the pc to the BEFW11s4. NOTE; MAKE SURE THE PHYSICAL CONNECTION IS CORRECT.

3.Open INTERNET EXPLORER. ONLINE OR NOT?

A. IF ONLINE, clear the address field then type 192.168.1.1, if it ask you for a username and password, then we are ok. THE ROUTER IS ALREADY WORKING.

B. IF NOT ONLINE, TURN OFF PC, TURN OFF BEFW11S4, TURN OFF THE COMCAST MODEM. WAIT FOR 3 MINUTES

TURN ON MODEM, WAIT FOR 3 MINUTES, TURN ON BEFW11s4, WAIT FOR 3 MINUTES, TURN ON COMPUTER

IF STILL NOT ONLINE. Open internet explorer, type on the address field 192.168.1.1, username(nothing, as in blank), password(admin), click ok.

It will take you to the Linksys configuration page(Purple and white screen. On the screen you can see tabs

SETUP WIRELESS APPLICATIONS AND GAMING
MAC CLONE

CLICK THE MAC CLONE TAB, then click on Clone or Clone your pc mac, the save settings at the buttom. After this try the internet. If still offline, unplug the power of the BEFW11s4 for 10 seconds, try the internet again. It should be working now.

If still offline, do STEP 3B AGAIN. IT SHOULD BE WORKING ALREADY. IF THIS DOES NOT WORK, you really have to buy a new router.

I have solved this exact problem more than a thousand times. It always work if the router is still ok.


Good Luck

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connection now. BPCS

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