Question about HP PSC 2175 All-In-One InkJet Printer

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My HP 2175 all in one printer won't print.

I keep getting an error message that reads "remove and change cartridge". I did that and replaced the expensive cartridges and still get the same error message. I turned the unit off and waited and re-connected ...still same message. HP support said it was a hardware problem and I need to purchase an upgraded printer. I really can't afford a new one right now.

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  • 3dognight Sep 14, 2007

    I tried that and it didn't work. Thank you so much. Any other ideas?

  • 3dognight Sep 14, 2007

    They are brand new HP inkjet cartridges. Never used any off brand or refills.Neither new ones or old ones will change that error message.

  • Anonymous Jan 05, 2009

    I am having an error message as well that says remove cartridges. I turned everything off and even powered off and they still won't work

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Hi there, Try this steps, -Turn off your PC -Turn on your printer -Remove your cartridges -once removed pul the power plug on the printer -clean the contacts with dumped alchohol 70% solution on cotton buds -once dry enough re-insert your power cord on the printer -insert your new cartridges -let your printer initiallize =================================== hope this helps let me know ok?

Posted on Sep 14, 2007

  • Grail Montes
    Grail Montes Sep 14, 2007

    Are the cartridges that you are using genuine? or remarketed?

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