Question about Computers & Internet
What i simply want is a step by step trouble shooting routine when i cant connect to internet with router connected
Assuming your router is setup correctly and you are currently or have in the past used it and nothing has changed, then there are only two things you need to check. If those things are good, then its not your computer or router its your ISP.
1)Click start>run>cmd to command prompt at c:> type ping 127.0.0.1
That is called a loopback address to your network card. If you receive packets on your screen then your card is ok
2)Click start>run>cmd to command prompt. Type ipconfig /all. This will give you all your IP addresses. They should all start with 192.168.xxx.xxx. Then type ping to your gateway address for example
ping 192.168.0.1. Then sends a message to your router and you should receive packets back. If ok, then your router is good and time to call your ISP. If you have any questions let me know.
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Posted on Apr 15, 2009
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Posted on Jan 02, 2017
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