Question about SanDisk Sansa e270 MP3 Player

1 Answer

Wont go past starting screen PLEASE HELP!!!!!

Hi!...i recieved my sandisk e270 back in decmeber as a christmas gift...and since i have opended it..i have had problums since day 1......it has frozen more than 15 times...and has crashed 2 times...and it would not charge bout 10 times..but i found out how to fix those...my main problum right now is that when i turn it on...it will not go past the starting screen....it normally takes aobut 9 seconds to load up...but now..it will not do that at all...it shows the begining screen and ever 10 seconds..it restarts to the begining screen over and over....normally...when i had a problum with it..normally....i would let it die and recharge it and that ususally solved it..but now when i try to chrage it..it would not show up in the computer..when i charge it..it just restarts to the start-up screen...please help me! i cannot live without this thing! -doug

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Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. FYI, if you are using music from Limewire or other P2P sites, they are to blame. They are usually poorly encoded and cause the device to freak out. Best of Luck.

Posted on Sep 14, 2007

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Posted on Jan 02, 2017

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Please help.How do I put videos into my Sansa


ok try to use itunes software or windows media player software.
this may be user friendly for you.
Use itunes it is best
just add everything in the library then select synchronise to your mp3 player.
be sure to connect and your computer detect the mp3 player.
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hi sir..
if ur are formated the memory card..
1. memory card may be corrupted.
2. try to restore the factory settings
a) by tool>setting>phone>general> restore factory setting's or other option like install. thank u sir..
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Attention: Resetting the device will delete all the songs

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
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Jun 18, 2008 | SanDisk Sansa e270 MP3 Player

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Go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
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May 03, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
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Mar 22, 2008 | SanDisk Sansa e270 MP3 Player

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Did you try dragging the songs individually??

Mar 16, 2008 | SanDisk Sansa e270 MP3 Player

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Download the latest version of Quicktime

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