Question about Samsung HP-R5012 Television

2 Answers

I have a 50" plasma, model # R5012 that will not turn on now. It worked fine last night, but nothing today. I checked for power and it is getting power. It is only 3 years old. What's up with that. I have lost my manual, which would make no difference anyway. Is there a fuse or something I should look for?

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  • viperlisa Apr 15, 2009

    So, what i am understanding is that i should take it somewhere for someone to look at? I cant find anyone in Phoenix, az. Do you have any suggestions? If i had a manual for this tv, would i be able to do it myself?

  • viperlisa Apr 15, 2009

    my plasma wont turn on. could it be a fuse in the back of it?

  • viperlisa Apr 15, 2009

    thank you. i am doing that now

  • viperlisa Apr 15, 2009

    I checked the fuses and they are good

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  • Master
  • 8,619 Answers

Hi

It is always recommended not to open your tv as it has high voltages even when its switched off.However if you want to locate the fuse you need to open up the back cover of the tv set and check the fuse that is close to where the power cord comes into the tv set, check that fuse is good or not.


Please check this manual if you still want to get it done yourself.


Samsung HP-R5012 User Manual


Please click on this link to locate service center in Phoenix, AZ . You can also contact Samsung at 18007267864 to find your nearest service center.


Please do accept this solution and revert for further assistance.


Thanks

Rylee

Posted on Apr 15, 2009

  • Rylee Smith
    Rylee Smith Apr 15, 2009

    Hi





    Please do accept the solution and a FixYa rating would be appreciated if you found the information to be valid and useful.Please revert for further assistance.





    Thanks



    Rylee

  • Rylee Smith
    Rylee Smith Apr 15, 2009

    Hi



    Unfortunately you now need to get the TV serviced as this would happen due to loosening of solder joints. Please check the information above.



    Please do accept this solution and revert for any clarifications.



    Thanks

    Rylee

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  • Samsung Master
  • 1,779 Answers

Usually in Plasma sets the first thing that has been going out in them is called the Y-sustain main. This is a rather large module on the left side of the set ( from the rear ) . It is a rather easy part to replace, however, technically that's not the end of it. You must re-check your Vs and Va supply voltages that are derived from the power supply. Then check your Vset-up and Vset-down waveforms with a scope. All these procedures are necessary for longevity of the module. Sometimes they have been known to wipe out the Y-drive boards also. I wish I could give you better news but I can only give you the truth, I have repaired so many with the same symptoms you have, regardless of the make- they all fail sooner or later so don't feel bad or un-lucky. Your best bet is to have a reputable service co. diagnose it. Depending on the make and parts suppliers the cost can run $250-400.

Posted on Apr 15, 2009

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