Question about NetGear WIRELESS-G WGR614 802.11G WIRELESS ROUTER ($20.00 M.I.RebateTill 06/30/2004) (NETWGR614)

1 Answer

NetGear Wireless-G Router - Not detecting modem/internet

I've followed the directions SEVERAL times now. Down to the T. All of the correct lights are on for both my cable modem and my router, however, everytime I try to run the NetGear cd to install the router, it won't detect the modem and then won't let me access the internet. But, once I return the cable back to the modem (and it's no longer attached to the router) it works just fine.

I'm trying to set up a wireless connection for my laptop. My desktop is currently hooked up to a cable internet connection and I would like to use the wireless for my laptop.

Could this be a cable problem? Or is there something I may have missed? Any help would be GREATLY appreciated! Thank you so much!!!

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  • 1 more comment 
  • megsze Apr 15, 2009

    Or I was also thinking, could this be my firewall blocking it from detecting the connection?

  • Mikael Guggenheim
    Mikael Guggenheim May 11, 2010

    Does the modem have a inbuilt router?

  • Carl Navarro
    Carl Navarro May 11, 2010

    What are the settings on your computer when it works. IP address, DHCP settings, etc etc. When you plug the router into the modem, do the lights turn green? Finally, when you plug into the router, what IP address do you get?



    Throw the CD away btw.

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  • 854 Answers

Here are some troubleshooting steps that I suggest you try:

1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".

Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.

To reset the router:

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

3. Configure the router.

Since your Internet Service Provider is using a cable connection, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

4. Configure the wireless settings.

a. Click on the Wireless Settings under Setup.
b. Change the SSID to any unique name.
c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy).
d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit".
e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.

Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.

f. Click Apply button to save the changes.
g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.

5. Power cycle.

a. Power off the modem, router and computers.
b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking.
c. Power back the router and the computers. Check if it will be able to get online.

If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:

6. Connect wireless computer to the router.

If you are using Windows XP with Service Pack 1, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Advanced tab.
d. Please delete all the preferred networks then click on OK.
e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key.
f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router.
g. Make sure not to enable IEEE and then click on Connect.

If you are using Windows XP with Service Pack 2, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Change Advanced Settings.
d. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
e. Right click on the Wireless icon then click on View Available Wireless Networks.
f. Select your network and click on Connect.
g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.

If you are using Windows Vista, please follow the steps below:

a. Click Start then select Connect To.
b. Connect to a network window will show up.
c. Select your wireless network and click Connect.
d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.

From the above configuration, please check if you can now access the Internet.

Posted on Apr 25, 2009

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How to Set Up a Netgear WGR614 V5 Wireless Router
Netgear routers--like all wireless routers--give you the opportunity to access the Internet with your laptop or wireless-adapted computer from virtually anywhere in your house within range of the router's WiFi signal. Though slightly different in appearance from other router models by Netgear, the WGR614 V5 acts similar in its setup process as others such as the WGT624 or WNR1000 series routers.
Things You'll Need:
Netgear WGR615 V5 routerNetgear resource CDEthernet wireBlue network wireModemComputer
1 Prepare to install the Netgear router. Log off and shut down your computer system. Turn your Internet modem off and/or disconnect its power supply from the electrical outlet. Take out the contents of the Netgear router box and verify that all the essentials are present: the resource CD, the yellow wire and the router itself.
2 Connect the Internet modem to the Netgear WGR614 v5 router. Locate the yellow Ethernet wire running from one end of the Internet modem to the computer's Ethernet port. Unhook the computer-end of the Ethernet wire and insert this end into the port on the router labeled "Internet." After inserting, confirm that the wire runs from the modem to the router.
3 Connect the Netgear router to the computer. Grab the blue cable supplied with the router. Securely insert one end of the blue cable into one of the four "LAN" ports on the router (the "LAN" ports are labeled with numbers from 1 to 4). Insert the other end of the blue wire into your computer's Ethernet port.
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7 Verify that your Netgear router has been set up correctly. Open an Internet browser from both the computer that is connected to the router and on a computer that has a wireless card or adapter. Surf to your favorite Internet sites to verify your connection is working. Open your "network connections" utility on your operating system and make sure it shows that you're connected to your own wireless network.

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How to Troubleshoot a Netgear Wireless Router Print this articleA Netgear wireless router attaches multiple devices to your Internet connection, either by ethernet cable or wirelessly. If you can't connect to the Internet, the problem can be anywhere along the chain of devices and technologies that connect your computer to the Internet. Knowing how to troubleshoot your Netgear or other wireless router is an essential part of determining where the problem is and fixing it.

Instructions
1Click your "Start" button, and choose "Run." Type "cmd" in the text box (without quotation marks), and click "OK." A command prompt will open. Type the following: ipconfig /all. Press your "Enter" key. A list of numbers and other networking configuration information will display.
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Find your network adapter in this list of headers. If you use your computer wirelessly in many different places, you may have to scroll through a lot of different options to find your adapter. If you connect to the Internet using a cable, look for a header that begins with "Ethernet adapter Local Area Connection." If you connect wirelessly, look for a header that begins with "Ethernet adapter Wireless Connection." You will usually only see an IP address displayed under one header in either category.
3Record your IP address and default gateway on a piece of paper or in a text file. If your IP address is 0.0.0.0 or begins with 169.254, unplug your Netgear router from its power source. Unplug your cable or DSL modem as well. Be sure to unplug both devices; turning them off with a power switch may not have the same effect. Wait 20 seconds before plugging the modem in again. Wait for the lights on the modem to light up. Plug in your Netgear wireless router again. Wait for two minutes. Use "ipconfig /all" again. You should have a different IP address now.
4Ping your default gateway. At the command prompt, type "ping 192.168.1.1" (substituting your default gateway address for 192.168.1.1). You should receive four responses, all of which will begin with either "Reply from" or "Request timed out." If you receive "Request timed out," unplug your Netgear wireless router from the power source for 20 seconds, and plug it in again. Wait two minutes before using "ping" again. If you receive "Reply from" responses, check to see if your Internet connection is working again.
5Open a Web browser. In the address bar, type "http://192.168.1.1" (substituting your default gateway address for 192.168.1.1). Press "Enter." If you have password-protected your Netgear router, you will be prompted for a username and password. The default username for a Netgear router is "admin." When you have successfully entered the username and password, your Web browser will show you the configuration page for your Netgear wireless router.If your Web browser never loads a Web page or prompts for a username and password, you're not communicating with your Netgear router. Double-check the address you typed into your address bar. If you've typed it correctly and your connection is wireless, either your wireless card has a problem or your Netgear router is not correctly sending a wireless signal. Make sure your wireless card is enabled (using Windows' built-in Network Connections applet or the third-party software that came with your wireless card). Make sure your connection settings (SSID, security type, and key or passphrase) are correct for your network. Look at the lights on your Netgear wireless router. The wireless indicator light should be green. If it's orange or not on at all, your router is not sending a wireless signal.
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Internet Service Provider:
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