Thanks for the solution reapersito, saved me going off tap at toshiba. Bought 3 "Gigabeta S" for my kids 5 weeks ago, one is away getting repaired (error 5) then another got the white screen. Aaaargh !!!
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So, what happened when you connected the thing to sync with a PC and rightclicked on the tool-tray item for the Gigabeat? Maybe you got a menu about Upload Portable Media Center? If not, go into applications and see if the gigabeat stuff doesn't happen to contain the bespoken user manual. Open it...read it.... Usually there's a little button-sequence to prepare the player and another to restore the Portable Media Center program. Happy discovering.
You use the software that came with it, the gigaroom. If you don't know how. go to this website http://www.giga-style.com/
its the website of the gigabeat. in the ssupport section you can download the manual.