Question about Computers & Internet

2 Answers

Can't change screen resolution after XP reinstall

I hope you are able to help me. I inherited a Netvista PC, type 6826-16J, 1.6Ghz and didn't receive any restore or driver discs with it. I erased the hard drive and installed Windows XP SP3 and now am not able to change the screen resolution. It is set at 640 x 480pix (4 bit) and looks like it is in safety mode with very few colors. I installed the video driver from the IBM website, but it made no difference. I haven't installed any updates as yet as it is not connected to the internet at this stage. What have a done wrong or what haven't I done? Would updates solve the problem? I really hope you can help me solve this issue as this PC is for my 5y/o daughter and she is pestering me non-stop to get it running for her.

Many thank yous in advance.

Posted by on

  • 1 more comment 
  • Anonymous Apr 15, 2009

    Wow! Thank you all for your quick responses.

    gough2960 - Yeah, I have been into the control panel with no joy. It has no options at all and the slider won't move.

    I'll try getting connected to the internet and see if it will install the drivers through the device manager.

    I have Netbook and a couple of flash drives I can use to download transfer drivers.

    Thanks again.

    Back to it!

  • macaholic_20 Apr 15, 2009

    Update from Lindsay:

    I fixed it! Yeh!

    I installed the Intel graphics accelerator and it's away!

    Next, I have to find the Ethernet Controller and the PCI Simple Communications Controller to get it on the net.

    Thank you all again for your assistance.

    P.S. Possibly I'm a gluten for punishment, but I am going to put a new larger hard drive in it in a few weeks, however, I have kept all the drivers this time.


  • Mark Gough May 11, 2010

    have you gone thru control panel, appearence and themes,display to change screen resolution?



2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 11 Answers


I've had this problem with XP Countless times. When you aren't installing from the factory reset discs, XP gets confused. There is no real true solution that will work on every computer. The solution that worked for me is to go to "Device Manager"
>Right-Click My Computer>Device Manager
and either under "Unknown Devices" or "Display Devices" there will be a device with a question mark next to it's name. Double click on the device (your screen/monitor) and click update driver. Then tell it to search Windows Update for the driver. That's the solution for me.

Please Rate.


Posted on Apr 15, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 133 Answers

This is the web address for all the drivers for that will need a friend (and some blank cd's) with internet access to get all these drivers you erased......good luck.....tell her >mommie gunna fix it.....mtg

Posted on Apr 15, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

I formatted the machine and installed Windows XP, but cant find the Network controller drivers. could you pls help me

Unofrtunately you didn't specify the model so i'm unsure which drivers you will need, however I can still help you.

  • Follow this link to Lenovo Support
  • Select the model that you are currently having issues with
  • Scroll down and you will see a list of drivers for BIOS, Audio etc. You will see one for networking
  • Click on the link which relates to your networking adapter, this will take you to the download screen
  • Follow the instructions given on that page and you should be done

May 04, 2011 | IBM NetVista PC Desktop

1 Answer

How do I enlarge the screen to fill the monitor

You can resolve this by checking your computers resolution. How you do this depends on the operating system (ie. XP, vista, Windows 7). In windows XP, click start-->control panel--> display...then under the settings tab you should see a resolution slider. Change that setting to your desired preference. If you are using windows 7 or vista, you can right click on a blank space on your desktop and click "Screen Resolution" . If screen resolution does not exist, just click on "Personalize" and change the resolution settings from there.

Hope this helps

Aug 26, 2010 | Dell Computers & Internet

2 Answers

I can't change the resolution, after reinstalling windows xp sp3.

You are using the default video driver.
You need to install the video driver for your video adapter.
If you monitor plugs into the motherboard go to the motherboard manufacturer's website.
If it plugs into a separate card that is plugged into the motherboard then you need to go to the card manufacturer's website. ATI and Nvidia are the most popular manufacturers.

If this helps please vote for my solution.

May 22, 2010 | Insignia D400a PC Desktop

1 Answer

Inherited sons XP computer but after connecting all cables and turning on power the computer seems ok but cannot get monitor screen to work as normal. Note I have checked the monitor on other computers and...

you need to do a right click on your desktop, to properties, to settings tab, change screen resolution at least to 800*600 then color quality to the highest it has, then apply then you can go up on screen till where you want it

Feb 08, 2010 | Sony VAIO PCV-W600G PC Desktop

1 Answer

Out of range external monitor

The max resolution supported by that LCD HDTV is 1366 x 768. If your screen resolution in XP is set higher than that, you'll run into issues. Reduce your screen resolution first, then run the nVidia multiple display setup.

Jan 28, 2009 | IBM NetVista PC Desktop

1 Answer

Display resolution goes from 1024x600 to 800x600 at start up.

try reinstalling the drivers for the onboard graphics and for the monitor. Might be the monitor is not supporting the default resolution.

Jan 18, 2009 | ASUS Eee PC 900 Notebook

1 Answer

Screen goes blank on Log on

You must uninstall your previous video card drivers before installing the new card, especially if they were nVidia drivers.

Jul 23, 2008 | IBM NetVista PC Desktop

2 Answers


bro just one good thing you should do... if you got no important files in the hard disk just clean format the drive and reinstall a good tested OS probably windows xp pro... make sure you low level format your drive before installing the OS... also you may try updating your BIOS.

rank me if this help ok...

Jan 19, 2008 | IBM NetVista PC Desktop

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

476 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides