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1 Answer

I have a Sony VA10 desktop. I got this error message today: Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM How do I resolve this problem.

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  • skindoc Apr 15, 2009

    Dear Sir,



    I had already seen that article when I googled the problem. I am not a computer expert and the article appeared to be too technical. I was hoping for a simple step by step instructions on how to resolve the problem.

  • skindoc Apr 15, 2009

    Dear Sir,



    The system restore does not work because I can't log on to windows. I tried the original solution where at the Welcome to Setup Screen, I pressed R to start the recovery console. I made the directory tmp, but when I went to the next line of

    copy c:\windows\system32\config\system etc, i got a message stating ' system cannot find the file specified'.





    Do you have any suggestions as to what could be the cause of this. Even when I typed the second line to copy c:\windows\system32\config\software to c:\windows\tmp\software.bak, I got the same message.



    Thanks for your help

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When you try to start or restart your Windows XP-based computer, you may receive one of the following error messages:
Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

The system registry has got corrupted. Here is a procedure that will help you to recover from a corrupted registry that prevents Windows XP from starting :


The procedure that this article describes uses Recovery Console and System Restore. This article also lists all the required steps in specific order to make sure that the process is fully completed. When you finish this procedure, the system returns to a state very close to the state before the problem occurred. If you have ever run NTBackup and completed a system state backup, you do not have to follow the procedures in parts two and three. You can go to part four.

You can read the complete article from this link, it includes all the solution with 4 parts.


- - - - - - - - - - - - -

Hope I helped with the repair of your problem.
An Accept from you is how I get paid.
And a positive feed back tells me how I did with the repair.

Arjun

Posted on Apr 15, 2009

  • Arjun Komath Apr 15, 2009

    I am sorry.

    Here is a simple procedure you can do. A system Restore.

    To use System Restore to restore Windows XP to a previous state, follow these steps:


    1. Log on to Windows as Administrator. ( Boot in safe mode to do that, you can boot in safe mode by pressing 'F8' Key when the laptop starts booting )

    2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.

    3. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.

    4. On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.

      Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.

    5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.

    6. Log on to the computer as Administrator. The System Restore Restoration Complete page is displayed.

    7. Click OK.
    - - - - - - - - - - - - -

    Hope I helped with the repair of your problem.
    An Accept from you is how I get paid.
    And a positive feed back tells me how I did with the repair.

    Arjun


  • Arjun Komath Apr 15, 2009

    I am sorry sir, but i didn't see a command statement like that. Could you please verify it once more.

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I HAVE A GATEWAY DESKTOP COMPUTER WITH AN ERROR MESSAGE SYSTEM32\NTOSKRNL.EXE. HOW DO I FIX THIS PROBLEM?


NTOSKRNL.EXE is missing or corrupt. Issue NTOSKRNL.EXE is missing or corrupt.
Related errors

Below is a listing of the full error message that may be related to this error.

Windows NT could not start because the below file is missing or corrupt:

C:\Winnt\System32\Ntoskrnl.exe
Cause

  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution

Keyboard issue

This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or just disconnecting the keyboard from the computer.

Miscellaneous corruption

Before trying any of the below recommendations it's recommend that you load the last known good configuration.

Corrupt boot.ini file

This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.

Make sure the line pointing to the operating system and its drive and partition is properly configured in the [boot loader] and [operating systems] section.

Missing boot.ini file

Microsoft Windows XP users:

If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue.

Microsoft Windows NT and Windows 2000 users:

To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.

  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.

Missing or corrupt ntoskrnl.exe file

If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.

  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.

Windows NT installed on a partition bigger then 7.8GB

If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below.

OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.

If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

Corrupted hard disk drive or severely corrupted Windows

Check the hard disk drive for any errors by running the chkdsk program. To do this follow the below steps.

  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.

If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you reinstall Windows.

Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.


http://www.computerhope.com/issues/ch000646.htm

Mar 02, 2012 | Gateway GT5026E PC Desktop

Tip

NTOSKRNL.EXE is missing or corrupt.


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and its drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.
Microsoft Windows NT and Windows 2000 users:
To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below.
OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.
If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk program. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

on Dec 27, 2009 | Computers & Internet

1 Answer

OptiPlex 760 PC Desktop: Boots with this error: Windows could not start bec...


reinstall windows xp pro. in different folder
and keep all the files

May 18, 2010 | Dell OptiPlex 760 PC Desktop

2 Answers

Keep getting this message <window


Hello,
  • "Windows could not start because the following file is missing or corrupt:
    <Windows root>\system32\hal.dll.
    Please re-install a copy of the above file."

  • "<Winnt_root>\System32\Hal.dll missing or corrupt:
    Please re-install a copy of the above file."

  • "Cannot find \Windows\System32\hal.dll"

  • "Cannot find hal.dll"
The "missing or corrupt hal.dll" error displays shortly after the computer is first started. Windows XP has not yet fully loaded when this error message appears. CauseCauses of the "missing or corrupt hal.dll" error include, naturally, a damaged hal.dll DLL file or a hal.dll file that has been deleted or moved from its intended location.Additional causes may include a damaged or missing boot.ini file or possibly a physically damaged hard drive.

    Please let me know you have any further questions or concerns.
Thanks.

May 08, 2010 | HP Compaq 6720s Notebook

1 Answer

Please help! Corrupt system32/hal.dll file


just buy xp disk and reinstall the window...

Nov 02, 2009 | Sony VAIO Z1VA Notebook

2 Answers

Ntoskrnl.exe is missing or corrupt solution


Issue:NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution:Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and its drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.
Microsoft Windows NT and Windows 2000 users:
To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below.
OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.
If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk program. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 01, 2009 | Microsoft Windows XP Professional

1 Answer

Error: windows root>\system32\ntoskrnl.exe


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer. Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file Microsoft Windows XP users: If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648. Microsoft Windows NT and Windows 2000 users: To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below. OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file. If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186. Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 18, 2008 | Computers & Internet

2 Answers

How do I...


NTOSKRNL.EXE is missing or corrupt.

Related errors:

Below is a listing of the full error message that may be related to this error.

Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe

Cause:
Keyboard issue
Miscellaneous corruption
Corrupt boot.ini file.
Missing boot.ini file.
Missing or corrupt ntoskrnl.exe file.
Windows NT installed on a partition bigger then 7.8GB
Corrupted hard disk drive or severely corrupted Windows.
Solution:
Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.

Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.

Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.

Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.

Microsoft Windows NT and Windows 2000 users:

To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
In the setup menu, type R to start the repair.
When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the

error message as shown below.

OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.

If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.

Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Once at the recovery console type chkdsk /r
Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 09, 2008 | Dell OptiPlex GX110 PC Desktop

1 Answer

ACER DESKTOP COMPUTER


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer. Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file Microsoft Windows XP users: If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648. Microsoft Windows NT and Windows 2000 users: To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below. OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file. If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186. Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

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Aug 15, 2008 | Acer Computers & Internet

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