Question about HP Photosmart 3310 All-In-One InkJet Printer
When I try to make a copy of any document, I get an error message that reads: Paper Size Error - Paper size detected is not supported. Job Cancelled.
I have not changed the size of paper I am using and I have not changed any settings but all of the sudden I can't make copies. Anyone know of a solution? Thanks, Steve. paper size error on attempt to copy hp 3310
HP has a pretty good online troubleshooting site, accessible at support at www.hp.com. I'm not familiar with that particular error, but you might try the steps outlined in this link for starters...
If changing the size settings doesn't work, try changing both size and type and rebooting, then changing back to your standards. That should force the driver to be reloaded. Sometimes all you can do is reset the printer. To do this,, turn off printer, unplug both power and data cables, wait a few minutes, then reconnect and turn on again.
But search the online database for more specific instructions for your model.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!
Posted on Apr 15, 2009
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Posted on Jan 02, 2017
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