Question about Panasonic TH-42PD50U 42 in. Plasma EDTV

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Coating film on screen has a 'hole' after cleaning

Hi, I went to clean the Plasma screen the other morning as there were finger marks on it. I noticed a particularly dense area of marking on the top right of the screen. I thought nothing of it and proceeded to clean the screen as usual with a plasma cleaner I bought and had used before. I was horrified to see the area 'melt' and a film seemed to be peeling off the screen. I stopped wiping but there is now a 'hole' in the coating of the screen. Is there anything I can do? My husband suggested just cleaning the whole thing off, thanks for any suggestions. Pat

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Not panic!

I'm reading it and i did it again, to give you the advise. the plasma screen is glass that's sure, then:

The actual problem is really simple. because i remember my last jobs with plasma and this is actually a film protector the manufacture use when the part is not installed yet in the actual tv set.

  • Your husband is right. (but the plastic is like one or two inches inside the frame and is hold it by the frame and the screws attaching the display.
  • if the tv is under manufacture's warranty have them clean their mistake. call them and make them peel it off for you.
  • but if there is not any waranty on it. then the solution is as you can figure it out . Have some one who can actually take all parts apart and finally peel off this film and put anything back together as is now. to let the tv cristal clear at the front.

Posted on Apr 15, 2009

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Posted on Jan 02, 2017

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