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The laptop comes on. The Microsoft logon sign come up and then the laptop goes dark. The laptop stays powered on, but the keys, etc. don't wotk. Acer Aspire 4720Z camera laptop.

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  • h vr
    h vr May 11, 2010

    Hello!


    You can try tapping the F8 key while starting up the laptop.


    This should bring up a couple of options. select the option listed as "LAST KNOWN GOOD CONFIGURATION".


    This will recover the laptop to the last time it booted succesfully into windows.


    Good Luck!

  • ultimitloozr May 11, 2010

    Try to boot into Safe Mode by pressing the F8 key when the computer is booting as you see the first Windows screen appear and selecting Safe Mode from the menu, Does it work properly in Safe Mode?

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Can you get into safe mode?

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