Question about Epson Stylus CX5400 All-In-One InkJet Printer

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Epson stylus CX5400 Won't stop jamming!

My Epson printer/scanner simply will not let any paper feed through it without jamming. All the spinner thingies inside are working and there doesn't seem to be anything stuck in there that's causing the jam. I've double checked that the feeder paper size adjuster is correct- close but not snug. What else could be wrong??? Is this device simply a bad quality piece of equipment?

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  • seaphoenix86 Apr 16, 2009

    It totally worked! It took a good 20 minutes but it work. Unfortunately, now it won't print. It sounds like it's printing fine but nothing is printed on the paper when it finishes. I'm ready to throw this thing out the window... :(


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  • 163 Answers

If the paper isnt being pulled in the chances are that you have a foreign object in the paper path. First of all turn the printer off & disconnect all cables. Turn the printer upside down and give a good shake, with luck the blockage should fall out. If not then you need to be a bit brave, make sure the print carriage is parked fully to the right and out of the way. You will need an A4 (approx) sized piece of stiff cardboard such as the backing from an A4 note pad. Insert this into the paper feed locating it between the feed rollers on the R/H side. Then push quite firmly to overcome the spring pressure, when you feel it push through about a half inch stop and open the printer to see what is being pushed through. Push the card fully through and retrieve the foreign object (I have found everything from paperclips, curtain hooks and even a golf tee!). Push the card through fully and out of the printer. Always remove paper jams etc, in the direction of the paper feed whenever possible as pulling anything backwards can dislodge or break the sensor flags.
Hope this helps. Please take a moment to rate this solution, thanks.

Posted on Apr 15, 2009

  • tigertail
    tigertail Apr 16, 2009

    Carry out about 5or 6 head cleans with a nozzle check between, you should see a gradual improvement. If you still get nothing after 5 or 6 cleans then you need a head cleaning solution such as this one:

    http://websites.uk-plc.net/UK_Inkjet_Car...



    If however you start to see an improvement after 5 or 6 cleans, wait for about 10hrs for the ink to soften and do another couple of cleans. Good luck ;-)

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Posted on Jan 02, 2017

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Paper not feeding for epson nx400


Check the following:


  • If paper doesn't feed, remove it from the sheet feeder. Reload it against the right side, behind the tab, then press in the tab on the edge guide and slide it against the paper. Make sure the paper is not above the arrow mark inside the edge guide.

  • If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.

  • If the paper doesn't eject fully, you may have set the wrong paper size. Press the c:\users\home\appdata\local\temp\msohtmlclip1\01\clip_image001.gif Stop button, then open the scanner and remove the paper. Select the correct paper size when you reprint.

  • If it's wrinkled when it ejects, the paper may be damp or too thin. Load new paper.

  • Make sure you use new, smooth, high-quality paper, that is not curled, creased, old, or too thin. Make sure to load it printable side up.

  • Do not load paper with holes punched in it for insertion in a binder.

  • Make sure you load only up to the recommended number of sheets. If you're printing on both sides of the paper, try loading fewer sheets.


Paper type

Load up to
this many sheets

Plain paper

Approximately 120

Epson Bright White Paper
Epson Presentation Paper Matte

80

Epson Photo Paper Glossy
Epson Premium Photo Paper Glossy
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Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-Sided
Epson Photo Quality Self-Adhesive Sheets
Epson Iron-On Cool Peel Transfer Paper

1


If the paper jams, do the following:

1. Gently pull any jammed paper out from the output tray or sheet feeder.

2. To eject the jammed paper, try turning the Epson Stylus NX400 off and then back on.

If that doesn't work and paper is stuck inside, turn off the Epson Stylus NX400. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus NX400 back on.

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Hello gemma almond,

Welcome, and thank you for using FixYa!

To answer your question: Your printer will need to be cleaned inside and checked for small shards of paper jammed within the paper feed path.
If you look inside of the printer, you will see small, rubber, feed tires (wheels) that pickup the paper. These tires also ensure that the paper feeds entirely through the printer. These tires can become dry and coated in clay off of the paper you use. Once they become coated, they slip on the paper.
Use a paper towel with Windex or Rubbing Alcohol to clean up these tires and an access ink you see inside of the printer.
This should fix your issue.

Have a great day!

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If paper doesn't feed correctly when printing, remove it and fan the edges of the paper to separate the sheets. Reload the paper against the right side and slide the edge guide against it. Do not load too many sheets at once.
If paper has jammed: 1. Press x Start to eject the jammed paper. 2. If paper is still jammed, gently pull it out from the output tray or sheet feeder. If paper is stuck inside, press the P On button to turn off the printer. Then lift the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the printer back on.
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