Question about Symantec Norton Internet Security 2009

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Installed Norton Personal Firewall and now can't access the Net

Installed Norton Personal firewall and it blocks all access to the Internet from all programs we use, Explorer, AOL, etc. When I tell it to allow it doesn't do anything. Then it tells me to go to a screen that I can't find to change the settings for these programs....help!

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  • ultimitloozr May 11, 2010

    Are you dealing with the firewall that is part of NIS2009 or a previous version of the NPF? If the latter, please specify the version you are using.

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1 Start Norton Internet Security.


2
In the Internet pane, click Settings.


3
Under Smart Firewall, click Configure next to Program Control.


4
On the Program Rules window, in the Program column, scroll through the list until you find the executable file for the program that you are unable to use.
For example, if you are unable to use Yahoo! Messenger, scroll through the list until you find the entry for Yahoo! Messenger. The rule for Yahoo! Messenger will be listed like:
Yahoo! Messenger
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe


5
Do one of the following:

  • If you find the entry for the executable file of the program, change the Access to Allow and go to line 15.
  • If you are unable to find the entry for the executable file, click Add and go to line 6.

6
Select the executable file that you need to configure and click Open.


7
Click Manually configure Internet access (Recommended) from the drop-down list and then click OK.


8
Click Allow or Block or Monitor depending on the rule that you want to create, and then click Next.


9
Specify the direction of traffic that you want to apply to this rule, and then click Next.


10
Specify what computer or computers are affected by this rule.

  • If you choose the default setting of "Any computer," click Next.
  • If you want to limit this rule to specific computers, select the "Only computers and sites listed below" option, click Add, and enter the information for the method that you chose (IP address, IP address range, or network address). Click OK, and then click Next.

11
Specify what protocol and ports to apply this rule to. Select the protocol that you want from the list.

  • To apply this rule to all ports (default option), select "All types of communication (all ports, local and remote)," and click Next.
  • To select specific ports to apply this rule to, select "Only the types of communication or ports listed below," click Add, and select the method by which you wish to specify your port or port list. Enter the port or port list for the method that you chose. Follow the on-screen prompts for proper formatting of your lists. Specify whether the ports entered in the prior step are local or remote by selecting the appropriate check box under Locality. Click OK and then click Next.

12
Click Next.


13
Specify a text description for this rule, and then click Next.


14
Review the information about the rule. If it is correct click Finish, and then click OK.
If it is incorrect, use the Back button to go back to a previous step and make changes.


15
Click OK.


16
Click OK.


17
Try to use the program.

Posted on Apr 14, 2009

  • Arthur Hoffmann
    Arthur Hoffmann Apr 14, 2009

    Let me know if that worked

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You can easily disable firewalls in your computer however what I would suggest doing first is ensuring firewall is turned off for windows, If using XP: Go to Start/Control panel/Firewall and choose off Not Recommended
For Vista/Win7 Go to Start/Control Panel/System and Security/Windows Firewall/To the left hand side Turn Windows Firewall On or Off turn off.
If this does not help Here is a direct link,Just read Forum. Hope this helps http://www.techspot.com/vb/topic109836.html

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it is almost certainly your firewall or other security software blocking the connection Make sure that your firewall program is configured to allow internet access.Besides personal firewalls, other security programs, including Norton or Symantec Antivirus, can block internet access or cause other connection issues, especially after the browser is updated.

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fistly confir that which antivirus u use.

if it norten, thn follow these step.

Scan for Internet-Enabled Programs and Apply Firewall Rules Using the Interface
  1. Double-click the icon in the system tray to display the Norton Internet Security window.
  2. Click to select Status & Settings and double-click Personal Firewall to display the Program Control screen.
  3. Click the Program Control tab:
    • If the Manual Program Control list is empty, click Program Scan to look for programs that use the Internet.
    • If the Manual Program Control list is not empty, click all the check boxes and press Delete and then OK.
  4. Click the Program Scan tab to display the Program Scan window.
  5. Click to check the scan boxes under choose the drivers you want to scan.
  6. Click Next to allow the Program Scan to list all the Internet-enabled programs found on your computer.
  7. Click All to select all or check the box next to each program name to select the programs that you want to create firewall rules for and click Finish.
new_note.jpg Note: All the programs that you select appear in the Program Control dialog box. In almost all cases, you do not need to modify the Internet Access or Category options. If you do need to modify these options, click the triangle to the left of the option in the Internet Access column and select the change.
  1. Click OK to return to the Norton Internet Security main window.
  2. Re-enable Norton Internet Security and launch the program that is having difficulties accessing the Internet.
  3. If the application now works with your Internet connection, you have successfully created firewall rules for the programs you selected.
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1 Answer

Forgoten my password for norton tried to phone 0906 635 5414 but no is bard can you help


This is from Symantec

How to reset the Norton Internet Security 2004 or Norton Personal Firewall 2004 password

Situation:
You forgot the password that you assigned to Norton Internet Security or Norton Personal Firewall.

Solution:
To reset your password

1. Click Start > Settings > Control Panel > Add or Remove Programs.
2. Select Norton Internet Security or Norton Personal Firewall.
3. Click Change.
4. Click Reset.
5. In the "Password key" field, type the password key displayed.
6. Type your new password into the "New password" and "Confirm new password" text fields.
7. Click OK.

Hope this helps.

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If you are running XP service pack 2 or higher you have the Windows firewall installed.
Windows firewall will always conflict with a third party firewall and despite the fact Norton informs you the Windows firewall is disabled it's not.
Norton is a serious resource hog, consider removing Norton and going with one of the free antivirus apps like AVG 8.0 or Avast.
Enabling the Windows firewall and using a router will protect you, all modern routers have a built in hardware firewall.

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Norton Internet Security 2004/2005 has an effective firewall. This is in addition to the Windows firewall. Firewalls monitors and restricts information that travels between your computer and a network or the Internet and provides a line of defense against someone who might try to access your computer from outside the Firewall without your permission. In this case the windows firewall was disabled and Norton Firewall was the main one. When some program from your computer tries to connect to the internet, Norton Internet Security gives a prompt, which has options to allow or block the access. Many times the recommended option is to block the access. So be careful to see what you are blocking internet access before clicking OK. Click the Norton Security icon at the bottom right corner in your system tray. On the pop up window, first check if you have not clicked ?Block Traffic? button. As this will block all internet access. If that is ok, maybe the program has been blocked access and has to be unblocked manually. But it was not easy to find where was the blocked list. But here is it location. Go to Norton Internet Security > System and Settings and this is what you see ... Then you see that the Personal firewall is turned on to protect from unauthorized access to spyware, adware and other unwanted software. Click ?Configure? button. Go to Programs and scroll down the list for Manual Program Control. There you will see the individual internet access settings for each individual program. And you see that Mozilla Firefox/Internet Explorer setting shows ?Block All?. From the drop down list select ?Permit All? and now open Firefox. It works! And he is back to using firefox as his default browser again. Now you can scroll through the entire list and individually set the programs to allow and block internet access. Now you may fix some programs not working with the internet which you might have blocked by mistake. You can also set some allowed programs to block. I hope this tip helps. Now figure out the Custom option yourself!

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