Question about SanDisk Sansa Fuze MP3 Player

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Sansa fuze doesn't turn on

It doesn't turn on & is not recognized by computer or charger. it worked perfectly before?? it just stopped while i was playing s/t on it and doesn't work a/m

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  • Block-A Apr 17, 2009

    me too

  • ramosjose Apr 17, 2009

    Me too i have the same problem my MP3 Sansa Fuze 2GB doesn't turn on,and when i charge it say's 'Refreshing your media', and when i unplug the charger and turn on the mp3 it can't open. What im gonna do????

  • Anonymous Apr 18, 2009

    it was playing in my car and randomly turned off and wont come back on, just like my last two sansas. frustrating

  • phillips1214 Apr 19, 2009

    i brangn it to a park and i dropped it like 10 cm from the floor and it stopped working how to i fix it i tried reseting for 30 seconds and it wont turn on what is wrong with my sansa fuze ?

  • Anonymous Apr 20, 2009

    me 2

  • shehu222 Apr 21, 2009

    i gave it a few days and now it works again b'h.

  • Anonymous Apr 27, 2009

    I bought a Sansa Fuze MP3 4 GB for my sons 7th bday. I downloaded 20 songs before he opened it and then he played it for about 10 minutes, it shut off, and won't come back on.

  • element19 May 09, 2009

    The Fuze was playing when it suddenly turned off. It won't turn on and does not respond to resetting or being connected to the computer. It also won't charge with a wall charger. Nothing I do gets it working.

  • skatesansasu May 10, 2009

    had my sanza fuze for a cuople of days and it shut off whwn i was using it...plugging it in the wll charger wont help niether does plugging it in the computer

  • Anonymous May 10, 2009

    i was listening to my sansa fuze and then it just cut off in the middle of the song. i tried resetting it and plugging it into my computer and it still wont work and i havent dropped it before. ive been looking around the web for hours trying to get it to work but everybody has the same problems.

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I'm having this problem too. contact sandisk www.sansa.com

Posted on Apr 17, 2009

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Posted on Jan 02, 2017

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1 Answer

My sansa clip is frozen on the blue flower


One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.

References

Fixya.com, http://www.fixya.com/support/t4267400-sandisk_fuze_4gb_locked_lights_will_not

SanDisk, http://www.sandisk.com/products/sansa-music-and-video-players/sandisk-sansa-fuze

Jul 18, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

I just bought a fuze and powered it up but my computer doesn't recognize the device is connected. What do I do now?


Have you tried the different USB settings available on your Fuze? On the Fuze select Settings / System Settings/ USB Mode. If yours is set on MSC try MTP & visa versa. That may fix you up.

Jun 26, 2011 | SanDisk Sansa Fuze MP3 Player

2 Answers

My Sansa Fuze 4gb wont turn on and isnt being recognized by my computer, iv also tried to soft reset it many times , nothing seems to work.. help plz..


I've had the same problem with my Sansa Fuze 2GB. It's pretty frustrating, but in order to get it to work, I let it sit without touching it or doing anything with it for a few days. For 2-5 days, do not turn on your Sansa Fuze. After the amount of time has passed, try the soft reset again.

Apr 22, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

My computer does not recognize Sansa Fuze


Hi there,

On your computer, Go to Windows Task Manager or Control Panel. Find the Device Manager. There should be a list called Plug-N-Play Devices.

Find the one that should have the driver details of your SanDisk Sansa Fuze Digital Media Player.
Right click on it and select Uninstall.

Now plug in your MP3 Player again to the computer. This time your computer should detect that your MP3 player is connected and will install the drivers for the MP3 player again.

Hope I was of assistance to you,

Cheers :)

Apr 22, 2010 | SanDisk Sansa Fuze MP3 Player

2 Answers

My sansa fuze will not charge


Download the latest drivers for it first. Then turn on, then connect via usb, then go to my computer and you should see your device in the drive folder

Sep 02, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My computer does not seem to recognize my Sansa Fuze


Look exact model of a player and look the driver through search system. After installation all will work.
http://heaters.agilityhoster.com/

Aug 09, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa fuze 8mb format and firmware update


go into device manager in computer management and uninstall the sansa driver. Restart the computer and plug it in again

Jul 15, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My computer doesn't recognize my sansa fuze


On your Sansa Go to "Settings" then "System Settings" then "USB Mode," change it to MSC, now try connecting it. If that doesn't work try the other modes just in case.
Hope this helps!

Jun 03, 2009 | SanDisk Sansa Fuze MP3 Player

4 Answers

Computer wont recognize sansa fuze


STOP EVERYTHING ALL YOU HAVE TO DO IS TURN OFF YOUE SANDISK, THEN plug it in!!.

Feb 01, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa fuze is not working


Hi and welcome to FixYa,

Appreciate the direct "Ask Me;.

Offhand, the message indicates that the Sansa is requesting that the internal storage be reformatted using the PC. This would require that the Fuze be connected to the PC through USB. Thereafter, the computer would recognize it as an external storage device. Steps required to format:
  • connect Sansa Fuse to USB of PC;
  • double click on "My Computer";
  • it would show probable as an "E";
  • right click on the "E" and click on "Format...";
  • a new window will pop up;
  • under the "File system" pls select FAT or FAT 32;
  • verify that "Quick Format" is un-checked;
  • click on Start button.
Good luck and Thank you for using FixYa. Happy Holidays.

Dec 21, 2008 | SanDisk Sansa Fuze MP3 Player

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