This fax machine successfully sends, but does not print the transmission report. Instead, service call error shows on the display 3-31H and the Check Display light flashes.
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You will get sound signal like longer beep. when you get three short beeps it means error (sent fax was not successful). Also you can set XMIT report (means after every your sent fax, you will get printed out sheet with confirmation or error for previous sent fax - not recommended, will increase consumption of paper and toner). If want to, follow steps: - press key "Menu/Set" - press "2" key - press "4" key - press "1" key (will see "trans: off") - with navigation key "down" or "up" select "trans: on" or "trans: on + image" - then press key "Menu/Set" to confirm it
Using the Reports Key Five reports are available: 1 HELP LIST: Prints the Menu Table so you can see at-a-glance how to quickly program every menu selection. 2 AUTO DIAL: Lists names and numbers stored in Speed Dial and One Touch Dial (FAX models only) memory, in numerical order. 3 FAX ACTIVITY: Lists information about the last 200 incoming and outgoing faxes. TX means Transmit; RX means Receive. 4 TRANSMISSION: (CONFIRMATION) Prints a Transmission Verification Report for your last transmission. 5 USER SETTINGS: Lists settings for GENERAL SETUP, SETUP RECEIVE, SETUP SEND, SETUP REPORTS, and TEL SERVICE. The settings for REMOTE FAX OPT are included.
Sending Confirmation This report shows the fax number, the number of pages, elapsed time of the operation, the communication mode, and the communication results. You can set up your machine to print the message confirmation report in one of the following ways (see page 5.3): • Automatically after each transmission (ON) • Automatically only if an error occurs during transmission (ERR) • No report printed at all (OFF). You can print this report manually at any time you want. SENDING CONFIRM - A confirmation report shows whether the transmission was successful or not, how many pages were sent, etc. Select ON to print a confirmation report automatically each time you send a fax. Select OFF to turn this feature off. Select ERROR to print only when an error occurs and the transmission was not successful.
Reports you can print You can print these reports whenever you need to. Some of these reports can be set to print automatically also. 1. Press Report/Help. 2. Choose the report you want by using left or right arrow. 3. Press Start/Enter when the desired report is displayed. 4. The selected report will be printed.
Sending Confirm A confirmation report shows whether the transmission was successful or not, how many pages were sent, etc. ON: prints a confirmation report automatically each time you send a fax. OFF: never prints a confirmation report (You can print one manually using the Report/Help button (see Print reports on page 51). ERROR: prints only when an error occurs.
You need to set up the Transmission Verification Report and Journal Period in the menu table. Press Menu/Set, 2, 4, 1. -OR- Press Menu/Set, 2, 4, 2. You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you select On or On+Image, the report will print for every fax you send. If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again. Selecting On+Image or Off+Image will print a section of the fax's first page on the report to help you remember. Note When the Verification Report is turned Off or Off+Image, the Report will only print if there is a transmission error, with ERROR in the RESULT column. 1 Press Menu/Set, 2, 4, 1. 2 Press ? or ? to select On, On+Image, Off or Off+Image. Press Menu/Set. 3 Press Stop/Exit. Printing reports 1.XMIT Report 2.Journal Period
Reports you can print
You can print these reports whenever you need to. Some of these reports can be set to
print automatically also.
1. Press Report/Help.
2. Choose the report you want by using !".
3. Press Start/Enter when the desired report is displayed.
4. The selected report will be printed. The available reports are shown below:
Report name Content
Multi-Communication This report prints automatically if you have faxed documents to
more than one location by using Broadcasting.
Power Fail Report If you have a scheduled job (such as, delayed fax and send poll)
and there is a power failure, this report is printed automatically
when power is restored.
Report name Content
Help List This report covers the machine’s basic functions and commands.
It can also be used as a quick reference guide.
These reports show information concerning the transmission and
reception activities. They can be printed on command. Or if the
machine is set to do so, they will automatically print after every
40 transmissions or receptions. For more information, see Fax
Log under the “BASIC FAX menu” on page 13
Phonebook This report shows all of the numbers currently stored in the fax
machine’s memory as One-Touch Dial and Speed Dial.
Sending Confirm This report shows the fax number, the number of pages, elapsed
time of the operation, the communication mode, and the
communication results. To set up your machine to automatically
print, see Sending Confirm under the “BASIC FAX menu” on
Sounds like you have the machine set up to print reports on all occasions, fax transmission, error, etc. You can change this by doing the following: 1 Press these keys: The display will show: 4 FUNCTION TRANSACTION LIST 2 Press a number from 1 to 5 to select the condition for printing. ALWAYS PRINT A report will be printed after each transmission, reception, or error. ERR/TIMER/MEM A report will be printed after an error, timer operation, or memory operation. SEND ONLY A report will be printed after each transmission. NEVER PRINT A report will never be printed. ERROR ONLY A report will be printed only when an error occurs. To print from memory: If the memory becomes full... If the memory becomes full while the document is being scanned, MEMORY IS FULL will appear in the display. ♦ Press the START/MEMORY key if you want to transmit the pages which have been stored up to that point in memory. The remaining pages will be ejected from the feeder. After transmission, the memory will be cleared and you can transmit the remaining pages. You will also need to transmit the page which was being scanned when the memory filled up. ♦ Press the STOP key if you want to cancel the entire transmission.
The machine can print a transmission (confirmation) report after each transmitted fax. This report indicates whether or not the fax has reached the intended recipient. Four different settings are available for the transmission report:
With: a report is printed when the fax transmission was successfully sent or when it is completely abandoned. There is only one report for each fax sent.
Without: no transmission report is automatically printed, however, the machine will save all fax transmissions that took place in memory. The faxes sent can be viewed by printing out a transmission log (report).
Always: a report is printed after each successful or interrupted transmission.
On Error: a report is printed only if the transmission failed or is abandoned.
NOTE: With each transmission report from memory, a reduced version of the first page is automatically reproduced.
To modify the report type setting:
Press the [OK] button directly below the Display Screen. '1 Installation' and '2 Fax' will be displayed.
Press ,  on the numeric keypad. ‘25 >Send Report’ will be displayed.
Press [OK]. The transmission report screen will be displayed.
Press the up or down arrow button directly below the Display Screen to select a transmission report setting, then press [OK]. ‘25 Send Report’ will be displayed.
NOTE: As the up and down arrow buttons are pressed, the menu will scroll through the available choices and move the greater than symbol (>). Stop when the greater symbol is in front of the appropriate selection.
Press the [Stop] button on the Control Panel. The 'Date / Time' screen will be displayed
On the top right of the machine select Reports In the center of the machine use the right arrow key till in the window it says #4 Transmission It will print you the information for the last fax that you sent.
Does your machine show anything on the confirmation report like fax number,duration, pages sent, etc. or is the image just not being printed. If you have properly programed machine to show image on the confirmation report. I don't see anything that will cause that except your origianls may not right side up/down.