Question about Avaya 5400 Series 5410 Phone

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Need to transfer hunt phone lines to answering service

We have an Avaya 5410 phone system we just installed ourselves. The lines are set up in a hunt group and we need to transfer all of the lines to the answering services in the evening and re-forward them back here in the morning. I have tried *07 and the number. I have also tried *50 and before I input the number it tells me "Incompatible". I'm not sure what to do, could you please assist me?

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  • lori906 Apr 15, 2009

    I have a digital system. I noticed on the short cut list there are "X"s next to the short cut keys but in the system the do indicate a "Check Mark". Is there a way to enable the short cuts?

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Make sure that you have allow analog trunk to trunk connect enabled in lines, analog options.
That will take care of your problem unless someone deleted Call forward short code

Posted on Apr 15, 2009

  • Vitaly Kagan
    Vitaly Kagan Apr 15, 2009

    I am not sure what you mean.

    First of what digital system you have?

    What short cut list you are reffering to?

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