Question about Creative Labs Zen Nano Plus MP3 Player

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Turn on problem and detect by PC

I bought my zen nano plus 1 years ago, it was Ok but 2 weeks ago, it suddenly turned off and now it turn on half and my PC detect it but when I want to open its driver it is impossiable and error message come that shows the device can't open. I download a firmwork but it can't detect my Zen Nanoplus!

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Re: turn on problem and detect by PC

I have a creative Nanoplus that had worked for 2 years without any problem but suddenly it had same problem. when I turned it on creative appeared on the screen and after a second it was turned off. When I connected it to my computer the computer detected it but could not open it and transfer data from or to it.

Fortunately I solve it
First I went to this site and downloaded program ( (ZENNanoPlus_PCFW_L16_1_14_03.exe ) that is only 1.78 MB
Note: (for different models you may need to download other program that easily you can find by searching your mp3player model) or other solving method for recovery of your device.
After I ran the program the program was interrupted and gave error however after running I could open and transfer data to mp3 player but yet there was a problem that it didn’t turn on any more and I could not omit data from it. I cannot format it but I finally formatted it by windows first in fat format and then in fat32.
I ran program for the second time and it recovers my mp3 player’s programs.
After this step my mp3player had been fixed.
Mohammad Yavarzadeh

Posted on Nov 17, 2008

Re: turn on problem and detect by PC

I had a similar problem yesterday with my Creative ZEN V 2GB. After charging it with the USB, it wouldn't turn back on. No lights or anything.
I read somewhere that if you hold down the power switch for a few seconds, and while holding down stick a pin or needle into the reset switch on the side, it will reset the player.
Amazingly, this did work for mine. It now powers on with no problems. Hope that helps.

Posted on Dec 22, 2007

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here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
installed in your zen nano, just continue with the update.
you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.

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