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for every camera there are Mega Pixels so you have to understand that the camera is not clear itself you dont have any course to worry. but if you doubt me.. download a Picassa software and view your camera from there lets see if its going to be clearer
ok this problem is caused by the wrong drive installed for the Crystal Eye Web cam.
even thoguh the camera shows that it is installed, the application looks for a specific one for the model you have. Unfortunatly Acer used 3 models of the camera without telling you which you have and calls all of them "crystal eye web cam"
go to acer.com select their support section and download all driver and applications available for the camera. you will need to try then 1 at a time til you get the one that works for your system
Sounds like there is another application interfering with the web cam
software that is starting in your account. It would either have
something to do with another video playback device/program or something
trying to access the camera. Check the programs in the tray near the
clock and if you have no luck there try Start -> Run -> type "msconfig" -> select the startup tab and check the list of programs starting up there.