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Keep getting a U071 error message for cartge Y

Canon MP830
keep getting a U071 error message for cartge Y stating that there r more than 1 color of Y installed

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  • darlenelee57 Apr 16, 2009

    Thank you for the answer...I have replaced the Y cartridge and it is working find. However, I like to return the damage one it was a new cartridge I just replaced.



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Open the printer cover and check to make sure only one Yellow cartridge is installed. If so, try the following:
Remove each of the other cartridges, one at a time as necessary and see if the error message changes. Start by lifting the cover, then wait for the printhead to move to the left so you can access the cartridges inside. Pull out one of the other cartridges ( not Y) by pushing its front tab back then close the cover. Check the display, repeat as necessary. The error should have changed to U043 (bad or missing cartridge) once you remove the bad cartridge. When you replace it, the printer should work. My guess is the Magenta or Cyan cartridge is causing your error.

Posted on Apr 14, 2009

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