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How do i transfer files from my wd diagnostics external hard drive back to my computer? specifically, my windows media player.

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  • rrichardson8 Apr 15, 2009

    followed instructions with neg. results

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Locate all the files you wish to transfer and select each on by holding down the ctrl key after you got the ones you want right click youe mouse selrct copy go to where you want to put them and select edit on the task menu and select paste

Posted on Apr 14, 2009

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1 Answer

My hard drive stop data transfer for a few seconds and then strats it again - drives me crazy when listening to music from the drive


Copy one of the "music" files from the W.D. to your 'C:' drive.
Then, "play" that copy of it. If it stop/starts/stutters, it's your computer, not your W.D. device, that is the problem.

Otherwise, you have a problem with your W.D. device.

See: http://support.wdc.com/product/downloaddetail.asp?swid=119&wdc_lang=en

and "Download the Data Lifeguard Tools software (Acronis True Image WD Edition and user manual and the WD diagnostic tool)".

Run that WD Diagnostic Tool, to "test" your W.D. drive.
If it "fails" the test, then exercise the warranty to get W.D. to replace the drive.

If the warranty has expired, W.D. has a "Customer Loyalty" program;
buy a new W.D. drive through the W.D. web-site, at a discount.

Or, open the case, remove the disk-drive, and buy a replacement, compatible, disk-drive, and "transplant" it into your case, to revive your external storage device.

Dec 04, 2010 | Western Digital My Book Essential 1TB...

1 Answer

External Hard Drive


If you plan to store movies on the HD, better buying a 1TB hard drive. WD Mybook is one of the best external HD.

To rip and store DVD movies into the hard disk you will need a specific software, like the ones below.

DVD Converter - convert DVD video to AVI/MPEG/DIVX files

Freeware converts DVD AVI MPEG WMV RM to MP3 or iPod Video

Movie2x Freeware DVD Converter Download

DVDx (freeware from labDV)



Jul 28, 2009 | Western Digital My Book Essential Edition...

2 Answers

PC does not recognize ML648B in USB Mode


Switch the Player to MTP Mode instead.

• The USB mode uses a file transfer class called the MSC (Mass Storage Class). This was developed as a way for files to be transferred onto an external drive such as a flash drive or an external hard drive.
• In this mode, your mp3 player will look and function like an external hard drive in that it will appear in My Computer as a separate drive. This transfer class is not very specific to the transfer of media files so the MTP (Media Transfer Protocol) was introduced.
• The difference with media files, specifically music files, is that they demand much more management.
• Downloading services can require special licensing and a limit on the number of playbacks a music file can have.
• The acquisition, restoration, updating, and backing up of these licenses as well as compatibility issues with file type and compression ratio within these digital music players demanded a more user-friendly and functional approach to file transfers.
• For this reason, you will need to have Windows Media Player 10 or 11 available on your computer to utilize MTP.
• Those with Windows Media Player 9 on their Windows 98 SE, Windows Millennium Edition, and Windows 2000 operating system will need to update using our Download Center.
• We recommend the use of MTP over MSC (the USB mode on your player) because it is more specific to the transfer of music files. To change this setting, press the power button on your device once it’s connected to the computer until the USB icon disappears.

Jan 27, 2009 | GPX ML648B MP3 Player

2 Answers

Cannot transfer any files from my computer to my external hard


Did you install the drivers for the drive? Is it recognised in Windows as a device? If not, try reconnecting and Windows should prompt you to install the drivers, Assuming the drive is recognised by WIndows, then are a few causes for not transferring data. I've attached a link to Western Digital's FAQ regarding Data Transfer problems with your drive....

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_alp.php?p_sid=nCt181pj&p_accessibility=0&p_redirect=&p_lva=1017&p_li=&p_page=1&p_new_search=1&p_search_type=answers.search_nl&p_sort_by=&p_search_text=transferring+data

Several page of possible solutions are listed above.... however, you can refine the search if it is only happening when running specific apps or @ specific times. The answer you seek is located in this link. If you can provide more details on the type of file(s) you are trying to transfer and how, I'll refine the solution for you....

Jan 14, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

My GPX ML648B is not being recognized on any computer any longer


• The USB mode uses a file transfer class called the MSC (Mass Storage Class). This was developed as a way for files to be transferred onto an external drive such as a flash drive or an external hard drive.
• In this mode, your mp3 player will look and function like an external hard drive in that it will appear in My Computer as a separate drive. This transfer class is not very specific to the transfer of media files so the MTP (Media Transfer Protocol) was introduced.
• The difference with media files, specifically music files, is that they demand much more management.
• Downloading services can require special licensing and a limit on the number of playbacks a music file can have.
• The acquisition, restoration, updating, and backing up of these licenses as well as compatibility issues with file type and compression ratio within these digital music players demanded a more user-friendly and functional approach to file transfers.
• For this reason, you will need to have Windows Media Player 10 or 11 available on your computer to utilize MTP.
• Those with Windows Media Player 9 on their Windows 98 SE, Windows Millennium Edition, and Windows 2000 operating system will need to update using our Download Center.
• We recommend the use of MTP over MSC (the USB mode on your player) because it is more specific to the transfer of music files. To change this setting, press the power button on your device once it’s connected to the computer until the USB icon disappears.

Jan 08, 2009 | GPX ML648B MP3 Player

1 Answer

No computer will recognize my player any longer and I don't know why. It did for months and now all of a sudden it will not. Please help!!!


• The USB mode uses a file transfer class called the MSC (Mass Storage Class). This was developed as a way for files to be transferred onto an external drive such as a flash drive or an external hard drive.
• In this mode, your mp3 player will look and function like an external hard drive in that it will appear in My Computer as a separate drive. This transfer class is not very specific to the transfer of media files so the MTP (Media Transfer Protocol) was introduced.
• The difference with media files, specifically music files, is that they demand much more management.
• Downloading services can require special licensing and a limit on the number of playbacks a music file can have.
• The acquisition, restoration, updating, and backing up of these licenses as well as compatibility issues with file type and compression ratio within these digital music players demanded a more user-friendly and functional approach to file transfers.
• For this reason, you will need to have Windows Media Player 10 or 11 available on your computer to utilize MTP.
• Those with Windows Media Player 9 on their Windows 98 SE, Windows Millennium Edition, and Windows 2000 operating system will need to update using our Download Center.
• We recommend the use of MTP over MSC (the USB mode on your player) because it is more specific to the transfer of music files. To change this setting, press the power button on your device once it’s connected to the computer until the USB icon disappears.

Jan 08, 2009 | GPX ML648B MP3 Player

1 Answer

Mtp


  • The USB mode uses a file transfer class called the MSC (Mass Storage Class). This was developed as a way for files to be transferred onto an external drive such as a flash drive or an external hard drive. In this mode, your mp3 player will look and function like an external hard drive in that it will appear in My Computer as a separate drive.
  • This transfer class is not very specific to the transfer of media files so the MTP (Media Transfer Protocol) was introduced. The difference with media files, specifically music files, is that they demand much more management. Downloading services can require special licensing and a limit on the number of playbacks a music file can have. The acquisition, restoration, updating, and backing up of these licenses as well as compatibility issues with file type and compression ratio within these digital music players demanded a more user-friendly and functional approach to file transfers.
  • For this reason, you will need to have Windows Media Player 10 or 11 available on your computer to utilize MTP. Those who have Windows Media Player 9 on their Windows 98 SE, Windows Millennium Edition, and Windows 2000 operating system will need to update using our Download Center. We recommend the use of MTP over MSC (the USB mode on your player) because it is more specific to the transfer of music files. To change this setting, press the button on the top of your player marked M

  • -Tha Mp3 Doctor

    Oct 29, 2008 | GPX MW3836 MP3 Player

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