Question about Dell Inspiron 530 Desktop Computer (ddcwda1_7) IntelPentium dual-core processor E2140 (1MB L2,1.60GH

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Computer speakers do not work on new Dell computer

Six jacks in back and headphone jack in front. None work. One time we got music to play but I think plug was in the microphone jack, went to move it and it has never played again. The volume is turned up on everything. The computer music meters all bounce up and down with the music, showing ''output''. The system says the factory soundcard is ''operating fine''. The stupid microphone jack is the only one that has any life at all; makes scratchy sounds as you work plug in and out but has never made the connection for music again. Looking inside the computer, the six 1/8'' jack connectors are all sealed in metal box without screws, appears riveted. (The six speaker jacks are for surround sound--which we don't really care about. It's my son's computer and he just wants good old left and right. Thank you, Ned Stapleton

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Check Bios settings to be sure audio is enabled, then go to control panel, click on sounds, and make sure sound is not muted

Posted on Apr 15, 2009

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If no sound is coming from your headphones, confirm that the headphones work properly by using them with a different device. After this, confirm that the headphones are plugged into the proper jack. If your CD/DVD drive has a headphone jack in front, audio will only be played through this jack when you are playing a disc. On a desktop computer, the correct jack to use for headphones is usually color-coded green, while notebook computers will have headphone icons next to the correct jacks. Finally, check the speaker icon in the system tray to make sure that your sound output is not muted. b> Troubleshooting Notebooks b> Most Dell notebooks use a special type of audio jack. The jack, along with the sound drivers that are installed, automatically detect whether headphones or speakers are plugged in and adjust the sound output accordingly. If this does not happen when headphones are plugged in, the sound drivers may be at fault. Visit the Dell support website and download the most recent sound drivers for your notebook. If this does not help, some users have reported success with removing the sound drivers completely and letting Windows install generic drivers automatically. Last Resort b> If all other options have been exhausted, the last resort in troubleshooting a headphone jack is running a complete system recovery operation. This will completely erase all of the information on your primary hard drive partition and reinstall Windows along with the drivers for all of your hardware. This is an extreme measure, as you will lose all of the information that you have stored on the hard drive. However, it will resolve the issue if it is caused by a software problem. If the issue remains, the headphone jack must be replaced. Hope this helps.

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1 Answer

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even u have the same problem after configure the front panel,then check the wire connection of front panel.

thank u sir... Have a nice day

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