Question about HP DeskJet F380 All-In-One Printer

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Printer problems telling me the staus of the printer is offline when it's not

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Re: printer problems

This was no help whatsoever. Where is info re Vista?????

Posted on Jul 18, 2008

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Re: printer problems

Microsoft Windows XP Click Start and then click Printers and Faxes to open the Printers folder. Locate and double-click the Printer icon (not the fax icon if one is present) for the HP All-in-One. A window opens with a list of print tasks currently assigned to the printer. Highlight the first document in the list and click Printer . If Pause Printing or Use Printer Offline are checked, click to remove the check mark. If the page does not print, click Document and then click Restart . Microsoft Windows 98, Me, and 2000 Click Start , click Settings , and then click Printers to open the Printers folder. Locate and double-click the Print er icon (not the fax icon if one is present) for the all-in-one. A window opens with a list of print tasks currently assigned to the printer. Use the following steps to fix the stalled all-in-one. Step one: Restart the computer Click Start . Click Shut Down . Click Restart or select Restart from the drop-down menu, if available. Click OK . Check the print queue once the machine has restarted. If this step did resolve the issue, you do not need to continue to the next step. If this step did not resolve the issue, continue on to the next step. Step two: Restart the Print Spooler service Open Administrative Tools . For Windows 2000: Click Start . Click Settings . Click Control Panel . Double-click Administrative Tools . For Windows XP: Click Start . Click Control Panel . Click Performance and Maintenance . Click Administrative Tools Double-click Services . Click Print Spooler . Click Stop to stop the service. Click Start to restart the service. Click OK . Restart the computer.

Posted on Sep 25, 2007

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Keeps telling me the printer is offline

Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.

Step 1:
a. Click Start, go to Control Panel and select Hardware and Sound.
b. Click Printer.
c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready".
d. If the Printer is offline, set it to online.
e. Right-click on the printer and select "Use Printer Online".
f. The display should change to ready when the printer is set to online.

Step 2:
If still you are facing issues, then update the printer driver. This should fix the problem.
Update drivers: recommended links

Source: Samsung SCX 5635FN Manual

Mar 02, 2014 | Samsung SCX-5635FN All-In-One Laser...

1 Answer

Dell1720 laser printer is offline and cant get it online

If you mean it shows "offline" in Windows, you can sometimes just uncheck that checkmark from the properties menu and it comes online. This happens if the printer experiences a problem. The computer has no way of knowing that you fixed the problem so you have to tell it that you fixed the problem.
If you are talking about the printer not being online (the actual hardware) you can try clicking on the "reset dell printer" icon in windows. You may need to download this utility from

Aug 29, 2011 | Dell 1720dn Laser Printer

1 Answer

Blinking green light< will not print. staus says it is offline

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} · Step 1
Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer.
· Step 2
Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open.
· Step 3
Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online.
Mac Instructions · Step 1
Open System Preferences by clicking on the icon in the Dock.
· Step 2
Go to the Print & Fax control panel under the Hardware category.
· Step 3
Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button.
· Step 4
Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online.

Aug 02, 2010 | HP DeskJet 3650 InkJet Printer

1 Answer

My computer says that my printer is offline and won't print but it is on and has a wireless signal.

Most times if it says offline is because of some kinda settings issue. When my printer tells me it is offline is because IP address changed that was set up in computer to connect to printer. Make sure IP in printer is same as IP in printer settings on the computer. If not just remove the printer and readd it with new IP address. Good luck.

Jan 11, 2010 | Epson WorkForce 600 All-In-One InkJet...

1 Answer

Photosmart c4580 goes offline. using in wireless mode

My HP photosmart c4580 will print from my computers via USB but anytime I try print wrelessly it tells me it is offline. After all the problems I have had with this printer going into deep sleep mode and the patch updates which seem to eliminate this problem I am now burdened by this,
Please help..

Jun 29, 2009 | HP Photosmart C4580 All-in-One InkJet...

2 Answers

Red staus light after power outage

when the outage comes it is because of a sharp burst of energy that is fast and then stops i have had similar probloms.try to take it in and you will have to have them look at the chip

May 27, 2009 | Brother HL 5170DN Laser Printer

1 Answer

Printer Status Reads Offline

The problem is that your print and your computer are not communicating.
Try to print a test page.

This could be a hardware conflict:
right click on my computer
select properties
select hardware
then select device manager
There should be no ! or ?
If there is not an error sign then try to reinstall the drivers again under safe mode.
If there is an error see below
If there is then you have a conflict or other problem with that device
double click the device and see what the device status says.
if it is a resource conflict (sounds like it is) then click the resources tab and at the bottom you will see a conflict device list.
You should be able to adjust your resource allocations from this same window. Do this by deselecting use auto settings and click change settings. You will be able to adjust up and down to find a resource location to use. Like telling the comp where in memory to put the info you don't want it going to the same place as another device is.

Nov 27, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

HP 7410 off line with Vista & HPM8000 computer

Once right click on the printer icon and make it online and then clear the print que and then download and install the patch from the below webpage.

After installing the patch restart the computer and check for the result.

Jun 18, 2008 | HP OfficeJet 7410 All-In-One InkJet...

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