Question about Xerox Phaser 8500N Printer

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Phaser 8500 cleaning page

How do I keep my Phaser 8500 from printing the cleaner page (unless I want to clean)? It wastes so much of my ink. I have used the control panel to try to stop the cleaning or put it on manual.

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Re: Phaser 8500 cleaning page

You can't. Just simply stated. It is the way it's designed.
Per Xerox below

NOTE: The automatic printhead cleaning cycle cannot be disabled.
The printer performs automatic printhead cleaning cycles to remove air bubbles or foreign matter that can cause a printhead jet to malfunction. An automatic printhead cleaning cycle is performed when the printer is first powered ON, or if the ink has cooled to the point that a cleaning cycle is required.
Powering OFF the printer longer than 3 or 4 minutes will also cause the printer to perform a printhead cleaning cycle when the printer is powered back ON, which uses ink. To minimize ink consumption, keep the printer powered ON at all times.

Posted on Dec 07, 2007

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Re: Phaser 8500 cleaning page

Hello Phaser 8500 owners,

I found a way to restrict the wasting ink problem of excessive cleaning cycles:

Just unplug the connector of the ink pump. One can find this pump behind the left plastic cover. Unplug the connector of the pump during the excessive cycles and put it back on again after.

To my experience the cleaning cycles come too soon or too often.

Good luck,

Posted on May 09, 2011

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Xerox 8500 phaser prints brown tint

Most likely the cyan ink is burnt. If the ink sticks are left unused (printing more black than color, this will happen.

Print the test pages for PQ troubleshooting from the control panel and examine each print. Cyan will probably have very dark streaks down the page, magenta should look normal, and yellow also will have dark stripes. You need to replace this burnt ink, and the only way is to print. From within paint (or similar accessory in other OS) Create a full page of cyan, and print about 100 - 200 pages, or until the cyan starts to clear up. Yes it is a waste, but much cheaper than a print head, Do this for yellow as well.

Apr 15, 2014 | Xerox Phaser 8560DN Laser Printer

1 Answer

Phaser 8500 error code 19,003.48:64663

19.003:48 is the error code 64663is the number of pages the unit has printed. the error indicates a power difference of +- 20% when trying to drive the printhead. The issue is the Electronics Module (System logic and power) or the Wave Amplifier (Printhead Controller). Both of the parts are fairly easy to replace. If it is the wave amp it is a somewhat affordable part.if it is the EM you should replace the printer. It isn't worth the fix.

Dec 12, 2013 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8550 is printing green and yellow with some gray color on all the print job, even after I replaced the ink loader, the black color came back but still getting only green and yellow. The ink...

Try printing a light stripes test page (Troubleshooting, print quality problems, troubleshooting print quality page).
If you have loads of missing jets, run a couple of head cleans, if you see improvement, it is worth running some more, if not, try switching off overnight and rebooting next day. If it still won't clear, you may have a faulty printhead.
If you do not appear to have many missing jets but the colours are all just wrong it may be that the ink has gone stale. Run a couple of head cleans and you should see the colours start to improve. If it is getting better, all you can do is keep running head cleans until you have replenished all the ink in the printhead well.
Hope this helps.

Dec 25, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Can you explain me please, how can I disable printing of Cleaning Page? It prints everytime before I want to print something. thanks

How long between print jobs? If you mean that it prints every time you turn it on, there's no way to stop that. This is what prevents your printhead from becoming hopelessly plugged. These printers are best suited for volumes over 3,000 per month. Anything less than 1,000 will end up costing you in repairs or wasted ink.

Jul 15, 2009 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox 8500 excessive ink use


One of the reasons this could be happening is because you are using non-xerox ink so your print head needs to clean it out much more often. Be careful using other ink as this can destroy the machines printhead which is more expensive then the machine itself to replace. What you could try is installing the new printhead firmware, it might help! Follow the link below and good luck!


Jan 09, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

How to turn off the cleaning page feature in Xerox Phaser 8500

Actually what is happening is your machine is going into the power save mode and staying there for a long time.
What happens then is you get a full warmup. When the machine warms up, it will turn on the compressor and drain the resivour because Xerox wants a "fresh": supply of ink in the print head.
Its excruciatingly expensive and wasteful.
Here is something that can help. I am not sure you can completely disable the energy save mode. Thanks Al Gore...
NOTE: To save energy, the printer enters a power saver, low-energy consumption mode after a predefined period of time since its last activity. In this mode, most printer electrical systems are shut down. When a print job is sent to the printer, the printer enters the Warm-up Mode. You can also warm up the printer by pressing the [OK] button on the Control Panel.
If the printer is going into Power Saver mode too often and you do not want to wait while the printer warms up, increase the length of time before the printer goes into the Power Saver mode.
Modify the timeout value:
  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Printer Setup] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Printer Controls], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Power Saver Timeout], and then press the [OK] button.
  4. Press the [Up] or [Down] arrow button to select the required timeout value (30 - 240 minutes), and then press the [OK] button.

    NOTE: Select a larger timeout value to extend the length of time before the printer goes into the Power Saver mode.

  5. Press the [Up] or [Down] arrow button to select [Exit], and then press the [OK] button to return to the Main screen

Dec 17, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Pinstripes in image after print (phaser 8560)

Appropriate cleaning procedures, as listed in the following tables, should be
performed when specific print-quality or paper transport problems occur.
All cleaning procedures are detailed in the printer’s Phaser 8400 Reference Guide or
the Phaser 8500/8550 User’s Guide.
Light Stripes or Missing Colors
Problem type Solution
Missing or light-colored
stripes on prints.
Select the automated procedure Eliminate Light Stripes from
the Control Panel.
Ink Smears, Oil Spots, or Random Ink Streaks
Problem type Solution
Ink smears on the front,
back, or edges of a page.
Select the automated procedure Remove Print Smears from
the Control Panel.
Check the maintenance kit for ink and paper-dust build-up on
the wiper blade.
Oil (drum fluid) on top edge
of print.
Select the automated procedure Remove Print Smears from
the Control Panel.

Hope this helps

Nov 24, 2008 | Xerox Phaser 8560DN Laser Printer

1 Answer

Infrequent use of Xerox Phaser 8500

The reason he told you that is because ;
if left on permanently the fuser unit has a lamp ( nowadays the newer ones use a ceramic) the lamp continually comes on to keep the fuser warm and ready for you to print.which may cause the lamp to burn prematurely, most business keep theirs on all day with out the sleep mode( too busy to wait to warm up),

But, when you use the sleep mode most models do not turn on the lamp ( if it does it only puts out minimal power) but keep the power ready, which is why when you go to print it takes awhile to warm up.
The lamps are very resilient and last several years before having to change.

Jul 17, 2008 | Xerox Phaser 8500/DN Printer

2 Answers

Phaser 8500

you will have to explain more of your problem to give you any feed back

Dec 10, 2007 | Xerox Phaser 8500/DN Printer

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