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Scanner Microtek 45t scans ok in 256 greyscale, but when I try to scan in 16 million colors, I get the message "Scanner busy- Error 1002".

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Have you re-installed or updated drivers?
What O/S are you using?
Did the scanner ever work on this PC? or is it a recent problem??
Is it directly connected to the P/C? or on a shared network??

Please use the "Continue working with this expert" link - and answer each question, along with any additional information you may have.

Troubleshooting is much easier with any and all information about the problem you can give.

A generic answer to the Error 1002 is a buffer overload - which leads me to believe you have the wrong or corrupted drivers.

Thank you!!

Posted on Apr 14, 2009

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Last things first: NO USER SERVICEABLE PARTS INSIDE.

That's the way HP does things. There are no rheostats or pots to adjust. It's all done electronically now, with chips and things.

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Hi,

You may check the details below.

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You may refer to the link
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