Question about Brother MFC 7420 All-In-One Laser Printer

1 Answer

MFC-7420 "Change Drum Soon" I have had this message for a while. I purchased a new drum. In the meantime the printer continues to print fine, except we have paper feed problems. Is the drum related to the paper feed? Should I keep using the current drum until I get a change drum message?

Posted by on

  • Barbara Apr 17, 2009

    Thanks. I will check the paper stop and clean the rollers.

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 215 Answers

The only time i've seen the drum affect paper feeding is if paper jams in the drum unit. i would use your current drum until print quality decreases to an unacceptable level. it will not shut down, and you will not see a "change drum message." if your paper feed problem is centered around the cassette/paper pickup area, you can try cleaning your rollers with water and a soft rag, and also make sure your rear paper stopper in cassette isn't pressing too tightly against the rear of paper stack. best to leave 1/8" gap, otherwise paper will not lift properly to the rollers.

hth,
razors

Posted on Apr 15, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I HAVE REPLACED TONER WITH THE CORRECT BROTHER TONER CARRTRIDGE AND THE MACHINE KEEPS TELLING ME TONER ERROR AND REINSTALL DRUM UNIT..HELP


Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

  • Open the front cover of the printer.
  • Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
  • Remove the drum unit and toner cartridge assembly.
  • Replace the drum unit and toner cartridge assembly back into the printer.
  • Close the front cover of the printer
  • Your drum unit should now be reset
  • MFC / DCP PRINTER SERIES

    1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
    2.Replace the drum unit and toner cartridge into printer.
    3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
    4.To clear this error message, you need to reset the drum counter as instructed below.
    5.Make sure that the machine is turned on.

    For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key

    7.When the LCD shows Accepted, close the front cover.
    8.Your drum is now reset.

    Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

Feb 24, 2015 | Brother MFC-8860DN Printer

1 Answer

How to reset " replace drum" for brother MFC-7860DW


Time to really order a new drum and really replace with a new one.
Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
2.Replace the drum unit and toner cartridge into printer.
3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
4.To clear this error message, you need to reset the drum counter as instructed below.
5.Make sure that the machine is turned on.
6.Press Options.
To confirm you are installing a new drum, press 1.
7.When the LCD shows Accepted, close the front cover.
8.Your drum is now reset.

Jul 30, 2014 | Brother MFC-7860DW Laser All-In-One

1 Answer

Drum end soon again


My MFC-7420 began to display the message "Drum end soon" so I quickly went out and purchased a new drum. But I decided not to install it until I needed to. Because what does "drum end soon" mean? I thought it would mean that the print quality would deteriorate enough that I would notice the problem. So I continued to replace toner as needed, and pushed the blue cleaning thing down the wire regularly. This went on for over 3 years until *finally* I started having regular print job production problems. I replaced the drum, and the problems were solved. So,my advice is be prepared, but don't replace the drum until you have to -- the message means very little.

Mar 18, 2014 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

Drum end soon brother mfc 7320 printer usb002


My Brother MFC 7420 said drum end soon, so I ordered a new drum. Then I waited for something to go wrong before I replaced it. Basically I was looking for a deterioration in print quality. I waited and waited. I think it was over 3 years. I replaced the toner a few times. While the print quality never really went done, the frequency of other problems finally shot up. When I replaced the drum the problems went away. My advice -- ignore the warning unless you have other problems.

Dec 08, 2013 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Brother MFC 7420 change drum soon light, did, still says change drum soon, how do I rest the drum, I cannot find my manual. Tks


Simply open the front cover.

Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".

Press 1 to reset the drum count.

Close the front cover.

This procedure wil work on the majority of the Brother MFC series of laser based Printer Scanner Fax Facsimile machines.

Good Luck and Thank You for using Fixya
WheatlandServices

Nov 05, 2010 | Brother MFC-7420 Printer

1 Answer

My all-in-one printer keeps telling me that I need to change the drum soon. I bought a new drum inserted it into the printer and now I can't print anything. Plus, it is still telling me that I need to...


This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.
Note
    Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of unauthorized third party drum units, toner cartridges or toner.
    If you are using a genuine Brother drum and toner and after following this procedure the unit continues to show "CHANGE DRUM SOON", your machine may require service. Please contact the Customer Service Center.

May 01, 2010 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Refilled toner, installed reset gear and still get drum error after moving blue tab many times and back to right position brother all in one7420


if it said "change drum soon", actually you can ignore this message.
you can still print and printer still working with no much problem.
or you can reset the LCD.

May 10, 2009 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

Poor print quality like toner low, but toner quanity is fine.


this sounds to me like it could possibly be stemming from the fuser, this is quite common on fuser that use a thin film belt for the heat roller...

May 08, 2008 | Brother MFC 7420 All-In-One Laser Printer

5 Answers

Drum on Brother MFC-7420


Why does the message "CHANGE DRUM SOON" continue to appear on the LCD display of my Brother machine, after I replaced the drum? Description: This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below. Open the front cover. Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO". Press 1 to reset the drum count. Close the front cover.

Jul 27, 2007 | Brother MFC 7420 All-In-One Laser Printer

Not finding what you are looking for?
Brother MFC 7420 All-In-One Laser Printer Logo

395 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...