Question about Kenmore 24032\24036 Top Load Washer
Hello Friend, Your solution is very simple. You need to replace the motor coupler. It's easy to replace the motor coupler on your machine. First, remove the two screws that hold control panel in place and tilt back exposing the two metal clips that hold the cabinet in place. You will see some wires plugged into the cabinet, just unplug them. There are two clips, one on each side. Just pop these clips off and lift cabinet slightly from back and tilt forward. At this point you will be able to completely remove the cabinet. Once you have cabinet removed just set it aside. Now, just lay the washer on it's back. At this point you will see the water pump, motor, and transmission. Remove the pump by snapping off the two spring clips. The pump will slide right off the motor shaft. Now, remove the two screws that hold the two spring clips attached to motor. Unplug all the wires etc. and then snap the metal clips off motor. Lift motor straight up, it should slide right off. Now you will see the motor coupler. Half of the coupler is on the transmission shaft and the other half is on the motor shaft. There is a rubber center connector ring that connects the two together. Just remove the old coupler pieces by prying under them with slotted screwdriver and replace with new ones. Re-assymble the washer and the problem you are encountering should be solved. Happy to help, Tim.
Posted on Jun 26, 2009
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question#%*&%$$#
Posted on Oct 01, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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