Question about Avaya 8102m Analog

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Phone rings once and caller gets voice mail Avaya 8102M phone

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  • robert_ch402 Apr 27, 2009

    Picking up the phone and pressing # 6 - was needed to reset an errant 'forward call to voicemail" setting evidently. This seemd to fix this problem.



    Thanks.

  • Anonymous May 11, 2010

    The 8102 can be run on many different phone systems. Do you know which system it is on? what are other types of phones?

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Check the phone to see if the 'night' button in the upper right hand corner is lit

Posted on Jan 30, 2013

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Hi
press the send-all calls button once to disable the forward to voicemail

Posted on Jan 07, 2010

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GE phone model 29581 does not seem to have instructions for resetting voice mail ...my phone just keeps ringing and won't go into voice mail


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Phone rings once and goes directly to voice mail


Check to see if you have accidently enabled the "send all calls" feature on your handset. When this feature is enabled, your phone will ring only once and then send the calls directly to voicemail.

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VOICEMAIL


This is all programmed in the phone system settings. Your phone can be used on different Avaya phone systems (AT&T, Lucent is Avaya now) and you can also have different voice mail systems. They all program differently.

Sounds like your phone port is not programmed to use voice mail. You can have your phone port programmed to do many different things if nobody answers. Mostly you have the call transfered to another station after so many rings. That other station (extension) could be the operator, a calling group, a voice mail box, etc... Some systems allow you to change the number of rings on a per-phone basis, others only have one no-answer timer for all calls.

You can get all the manuals from www.avaya.com for free but you need to know which system and version you have first. Programming can get very complicated and you may find it easier to hire a local phone installation company that is familiar with your system to do the changes for you.

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