I am more than willing to get the premium tech assistance but your site is having a problem with both my visa and amex cards. If you can get this fixed I would appreciate it. Ken Webber, firstname.lastname@example.org 706-207-8189.
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Work with the previous owner and find out where it was sent and any records of it being sent. If monies were paid have the credit card owner contact the credit card coompany and contest the purchase. If you want a new mother board you would need to post the make and model of the machine.
ERROR 055 IS KTY PLUGS TO THE GROUP IN MY MANUAL,I'M A TECH AND THIS IS WHAT THE DESCRIPTION SAYS IN THE X2 TECH MANUAL... under possible causes it says either KTY disconnected or Malfunctioning card..solution is to open the machine CHECK CABLING/REPLACE KTY/REPLACE THE CARD.. hope this helps!!
Do you still have the tab on the left side of the dredge drawer? If you do, you can loosen the 2 screw just above the slot wherer you put the credit card. Push down on the plastic ramp in the slot as far as you can, then holding the ramp down tighten the 2 screws. If you don't have the tab you will need a new dredge drawer. Also on some machines the drip tray will lift the dredge drawer and it will give this message. There is a extra piece of plastic in the 90 deg. notch that can be trimed out to stop it from lifting the dredge drawer.
I have just bought one as I had the same problem.
Go to http://www.werl.co.uk/index.php It is the official spares and repairs site used by KRUPS and the seal only costs £1.37 incl P&P. I thought I needed to pay with a unique kind of credit card, but it actually accepts all cards for payment as usual. It will take 2-3 days to arrive. : - )
I have the same coffee machine, same problem. there is a black ring rubber seal. Mine is broken and I'm trying to buy a new one. There are a few places to get them from but they either charge quite a lot for P&P or small delivery charge, or only accept a strange kind of credit card that I don't have. If you have any luck getting one, let me know. : - )