Question about HP LaserJet 5p Printer

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HP Laserjet 5P shading edges of page

Our 5P is producing pages with a grey 'shadow' around 1.5 inches wide on the left of a page and another shadow of around 2.5 inches on the right of the page. We've replaced the toner inside the last 500 or 600 sheets with a new HP cartridge. All the printed text is nice and dark so I don't think it's a lack of toner. I've tried the HP cleaner utility software but can't get rid of the shadows. Any ideas?? These shadows or strips run the entire length of each page.


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  • mill_tek Apr 14, 2009

    I presume the drum in the cartridge is the green cylinder. Is it supposed to have toner left on it??? Where is the transfer roll and the Charge roller??



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This is probably due to a defective cartridge, Charge Roller or Transfer roller.

Check the cartridge for a band of toner still on the drum.

Check the Charge roller for oil or smudges, this roller should be a lighter color and should be relatively free of toner or marks.

Same as the Transfer Roll, which will be dark, though excess toner should be evident.

A relatively smooth straight line is generally the cartridge.

A rather wavey or broken line is most likely the rollers.

You can however attempt to print a large amount of pages (25-50) in an attempt to clean the parts, however if either part is defective they will need to be replaced and no manner of printing will clean them.

Posted on Apr 14, 2009

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