Question about HP LaserJet 5p Printer
Our 5P is producing pages with a grey 'shadow' around 1.5 inches wide on the left of a page and another shadow of around 2.5 inches on the right of the page. We've replaced the toner inside the last 500 or 600 sheets with a new HP cartridge. All the printed text is nice and dark so I don't think it's a lack of toner. I've tried the HP cleaner utility software but can't get rid of the shadows. Any ideas?? These shadows or strips run the entire length of each page.
This is probably due to a defective cartridge, Charge Roller or Transfer roller.
Check the cartridge for a band of toner still on the drum.
Check the Charge roller for oil or smudges, this roller should be a lighter color and should be relatively free of toner or marks.
Same as the Transfer Roll, which will be dark, though excess toner should be evident.
A relatively smooth straight line is generally the cartridge.
A rather wavey or broken line is most likely the rollers.
You can however attempt to print a large amount of pages (25-50) in an attempt to clean the parts, however if either part is defective they will need to be replaced and no manner of printing will clean them.
Posted on Apr 14, 2009
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Posted on Jan 02, 2017
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