Question about SanDisk Sansa e260 MP3 Player

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It dont load

When I turn it on it says on the screen Load main image failed switch to recovery mode.

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Re: It dont load

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.

Posted on Sep 13, 2007

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Sansa 260 R load main image failed message


The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.

When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Dec 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e200 load main image failed

i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

Jul 31, 2008 | SanDisk Sansa e260 MP3 Player

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Problem starting

Get the Sansa Recovery Tool from the sandisk website

Jun 28, 2008 | SanDisk Sansa e270 MP3 Player

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Load main image failed Switch to Recovery mode

Use the Sansa Recovery Tool on the Sandisk website

Jun 01, 2008 | SanDisk Sansa e250 MP3 Player

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Load main image failed, Switch to recovery mode"

If it still plugs in and works properly, you can try to format it or try to update its firmware with the firmware updater that you can download from and then click on download.

Jan 23, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Load main image failed?

Hope this would help. Have you updated the firmware of your player? Try updating the firmware of your player. When the player is turn off slide the hold switch for it to show orange/red color. Then press the Record and the menu button until is shows on the screen welcome to recovery mode. Then go to sandisk website and download the firmware update and install it to your computer. When it ask you to connect a device connect the player and update the firmware of the player. If the update is successful then it would ask you to choose a language. Hope this helps

Jun 16, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Load main image failed

go to sandisk and go to support there you can find support the recovery software. hope it helps

Jun 16, 2007 | SanDisk Sansa e250 MP3 Player

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