Question about Dishwashers

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I had a service tech at my house to repair my refrigerator. He also took a look at my Maytag WU504 dishwaser, which was not cleaning the dishes anymore. He was less familiar with dishwasher diagnosis, but found that the lower spray arm was pumping out water through the jets properly in the cycles, but that the spray arm was not rotating. He seemed stumped and called his supervisor, who suggested it might be the wash impeller. I have looked at the parts diagram on partselectdotcom and taken the bottom assembly apart to look for problems. I believe the problem is a broken spray arm support nut (part# 4). I can see where the top portion of this nut (which limits its travel) has broken off and I recall finding just such a piece in the bottom of my dishwasher just before the problems started. It appears that this nut, when properly tightened, allows the wash arm support to spin and stay in place. With the nut broken, it spins and then tightens on the bolt (part# 29) in the top of the sub-assembly (part# 9). Before ordering the nut, I wanted to confirm this diagnosis. Thanks!

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You are absolutely correct!!

The support retaining nut allows the arm to spin without falling off.

And it would definately cause dishes not to clean if the arm didnt rotate.

You did a great troubleshooting job.

Unfortunately, companies dont want to spend money on a stainless locknut.... but I guess that would limit the number of service calls they get too :D

PartsSelect is a trusted appliance parts seller, and I recommend them regularly.

Thanks for using FixYa!!

Posted on Apr 14, 2009

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Posted on Jan 02, 2017

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