Question about Westell Wirespeed VersaLink (A99-327W11-00) Router (A99327W1100)

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I have a westell 327w router and it won't connect to my laptop which has a dell wireless 1397 wlan card. I have tried everything I know how to do. It connect to my older laptop but won't connect to my new one. Any help would be appreciated.

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Check if your dell wireless card is properly installed. to do so, right click on the MY COMPUTER icon on your desktop (or click start > right click my computer), then click on properties. Click on the hardware tab and go to device manager. a small box will appear which will list all of the hardware installed on your computer. click on the positive (+) sign beside network adapter, and make sure that it will show your dell wireless 1397 wlan card without any exclamation point or question mark beside it. if it does have the yellow ! or ? beside it, it means it's not properly installed or it's not yet installed so you might have to use the cd to install it. If you don't have the cd, download the driver from this site, http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R189133&formatcnt=1&libid=0&fileid=259099 (xp).

if it is, make sure that your laptop is detecting your network from your westell 327w. to check, click start, connect to and click on wireless connections. on the wireless connections window, click on the name of your network and disconnect (if its connected already) and try to connect again.

if this doesn't solve the problem, try to click on START > RUN and on the pop up box, type in NCPA.CPL. on the network connections window, right click on the active wireless connection and click on properties. click once on tcp/ip settings to highlight the item and click on properties on the lower portion of the box. on the general tab, make sure that obtain ip address and obtain dns server is set to automatic. click on the alternate configuration tab and make sure that it's set to automatic as well.

that should solve the problem. if it doesn't try to post again what happened on this thread. thanks.

Posted on Apr 21, 2009

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1. See the icons on the down-right.
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it seems that the router capability of both devices are conflicting with each other so below are the steps that you can try to setup the two devices to work with each other.

i assume that you are using pppoe connection from at&t and you are using a connection manager. if so, with the current setup that you have right, you need to disable the connection manager on your computer (network connection, disable at&t connection) and set the connection of your web browser to "never dial a connection". check now if you will be able to connect to the internet instead of being prompted for a password. if your problem is still the same, try the steps below.

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ciao!



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1 Answer

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thanks for the vague and non-informative answer though whoever that was.

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