Question about HP Compaq ProLiant ML530 Server

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System Partition Compaq ML370.

Replaced the Motherboard and replaced an Hard Disk, using Compaq Smart Array 431 controller. When runing SmartStart v5.20 I get this Warning message:

"An error occured while trying to access the fixed disk. Run the configuration utility to try and correct the error. If this does not correct the problem, your fixed disk may have a physical error."

I've done several times the " Erase non-volatile memory" and have tested the Array in many ways all disks are fine, everytime I try to build the Array using SmartStart the system Freezes, when I use the F8 option and configure the Arrayall goes well. Am really confused and out of options, any help would be very much appreciated.

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  • edmundo824 Apr 14, 2009

    Thank you for your reply,

    No I did not created a DOS partition, how can I run Fdisk? Using a DOS formated system Disquete and booting from it?

  • edmundo824 Apr 15, 2009

    Have created a DOS disk, does the boot, however can't see the disk Array. How can I set it up so it does reconize the Array?



    Once again, thank you for all the help.

  • edmundo824 Apr 15, 2009

    Working around with this possibilities, found out that DOS does find at least (what I believe to be) one of the disks in the Array, it states that there’s a fixed disk with 4080 Mbytes, can’t say for sure as all disks are 18,2GB each. I do know that if I unplug the Array DOS can’t find any fixed disks, so again I’m in the dark :)

    In any case I tried to make a partition (Primary Partition) with 32Mbytes it accepts but when trying to exit Fdisk the system freezes, actually it freezes from the very moment I hit enter to set such partition.

  • edmundo824 Apr 15, 2009

    Just a last update, I was not waiting long enought for Fdisk to exit, it all works as I've stated above, however when it re-boots there's no Partion on, Partition is created and set active, re-boot and its gone. Also tried to add a logical drive, it works fine, exit Fdisk and its all gone, no Partition and no Logical drive after re-boot.

  • edmundo824 Apr 16, 2009

    Using RAID 5 with one Spare. The Array Remains intact at all times.

  • edmundo824 Apr 16, 2009

    Using configuration thru firmware SmartStart does recognize the Array, allow's me to do everything with it, reconfig and all, however if I configure it and/or change anything that requires saving, it will just stay there with status "Saving" for hours, I waited once from one day to the next... never saves the Array using this method.

    I'm using Ultra3 Scsi 6 disks 18,2Gb each, one as spare on 431 Array.

  • edmundo824 Apr 16, 2009

    That is what I did, however as you may check on my Original post, when SmartStart gets to load the Partition Utility it gives the mentioned error message, what I did from the start was to configure the Array, reboot, use SmartStart, chose assited intallation process, checks Array, no changes to the Array, hit continue, reboot, while getting to the Partition Utility the Error Message pops up.

  • edmundo824 May 04, 2009

    I've used your premium assistance plan on 04-30-2009, was assisted by "graemevm".

    My question is, how can I get back in contact with "graemevm" ? Since the problem was not resolved I was told that we could comunicate by using this site, however I've not received any addicional information.



    Thank you.

  • edmundo824 Jun 25, 2009

    Thank you for your reply, yes the hard disks are all Original Compaq disks and all of the same size 18.2GB. I've even tried to use just one HDD just to check if any of the disks were damaged, I've tried all of them (one by one) and its always the same result, the system hangs when it comes to partition the drive and/or array (if I use more than one disk). The strange thing is that all disk show up in the array configuration, they all pass the tests and they are all identified when doing the configuration process, its frustrating that the system freezes up at the setup partition time. At some point I thought I could have been doing something wrong (still want to think that may be the problem) however I have done this procedure way back when I got the server in 2000 and I did not had this problem

  • ultimitloozr May 11, 2010

    I'm not sure if it is still an option, but the firmware also used to have an option for a destructive surface test on all disks in the array. If it is still there, you may want to run that on the array. Since the partition info doesn't survive after a reboot, the first sector of the first had drive in the array may have a physical defect the the array is not detecting during the configuration process. The surface test should recognize the bad sector and mark it as such. I think this is what the original error message was driving at (tho it didn't really express it very clearly).

  • ultimitloozr May 11, 2010

    Since it recognizes the firmware configured array, just don't make any modifications to it via the software. You should be able to akip any kind of reconfiguration thru SmartStart and just proceed to partitioning, formatting and installing your OS.

  • ultimitloozr May 11, 2010

    With the array configured thru the firmware, does your SmartStart disk recognize the configured array at all? When I was using this stuff, SmartStart was only at version 3.1 or so and I'm not sure how much they have changed it since then. With an array of 8 18GB disks (7 active, 1 spare) it would take a couple of minutes to verify its status before proceeding and that was with Ultra-Wide SCSI. It should be much faster if you are using a more modern interface.

  • ultimitloozr May 11, 2010

    What RAID level are you using with the configuration of the disks? If you have it set up for RAID 5, you should just see one huge drive and any drives configured as spares won't be seen by the OS. DOS can only utilize drives up to 4GB due to the limitations of the FAT filesystem. I don't understand why the partition is not surviving a reboot though. Is the array information remaining intact after a reboot or do you have to continueally re-establish the array configuration?

  • ultimitloozr May 11, 2010

    Yeah. Once you do the hardware configuration for the array, just boot a DOS disk, create a DOS partition about 20MB in size, format it, then try running SmartStart again. Welcome back to 1998.

  • ultimitloozr May 11, 2010

    My God, it's been a long time since I've worked with Compaq servers. Once you have configured the array have you tried to run fdisk to create a small DOS partition? I know this was a requirement in the late '90s to get SmartStart to work properly since it wants to dump about 20MB of DOS utilities there.

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  • Expert
  • 147 Answers

Is your new hard disk is of same company and config. Hard disk of another company may cause this problem

Posted on Jun 25, 2009

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Posted on Jan 02, 2017

Yazz226
  • 497 Answers

SOURCE: Trying to install Windows 2003 on to ML350 G3 server

http://www.downloadatoz.com/driver/item_199703.html

try this

Have a nice day!
tc

Posted on Jun 13, 2008

Mikenet2620
  • 106 Answers

SOURCE: hi guies the windows srever 2003

HP SmartStart CD x32
The utility to use to set up the ML370 g3 server is the SSCD (smart start cd) this is a guided installation cd that will help you set up the array, install drivers and diagnostic utilities and after that
will request the windows cd so that you can finish the installation.
instructions:
1. download SSCD from here
2. extract the zip file
3. burn the ISO image to a cd
4. boot the server to the cd
5. choose from the main menu the option "Deploy server"
6. follow the wizard

Posted on Oct 29, 2010

Mikenet2620
  • 106 Answers

SOURCE: I have a Compaq Proliant ml370 G3 with an HP smart

SSCD is not supported for the installation of SCO 5,6,7 or 8 you may need to create the arrays using ORCA at the bios of the 641 controller at post and then install SCO directlly from the installation cd.
To access ORCA press F8 or F9 when the smart array controller is posted at the bios screen

Posted on Oct 29, 2010

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How to boot from CD


Do you have smart start installed on it? If so:
The F10 "Bios" partition is only available if the server has had SmartStart installed on it. The SmartStart partition is actually a 20Mb (ish) partition on the configured hard disks. If the partition is available, you will be prompted to press F10 at the end of Post boot just before the OS would kick in.

The position of the drives is important so keep them in 0,1,2 & 3. Once you can boot off SmartStart (v5.50 as mentioned), you can reconfigure the Array config in the Array Configuration Utility (ACU).

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You are NOT going to get another OS on this machine unless you load the drivers for the adapter.
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Hi guies the windows srever 2003 files in my hp ml370 is corrupt and i tried to fix the prblem by format one hard disk partition in my scasi disks array and installing win srv 2003 on it but whe i log on...


HP SmartStart CD x32
The utility to use to set up the ML370 g3 server is the SSCD (smart start cd) this is a guided installation cd that will help you set up the array, install drivers and diagnostic utilities and after that
will request the windows cd so that you can finish the installation.
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I have a Compaq Proliant ml370 G3 with an HP smart array 641 controller that I am trying to load SCO open server 5.0.6 on. This is tied to three drives in a RAID 5 config. When I try to run the Smartstart...


SSCD is not supported for the installation of SCO 5,6,7 or 8 you may need to create the arrays using ORCA at the bios of the 641 controller at post and then install SCO directlly from the installation cd.
To access ORCA press F8 or F9 when the smart array controller is posted at the bios screen

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1 Answer

I want to start with New HP PRO ML370G5 Server with 2 HDD already plugged in but not configured...its going to be the very first time to confiure this server.Pls help me how to configure it with Array 400...


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Typically, you need to do more than just physically replace the drive.

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If this helps please vote for my solution.

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Run Compaq Array Configuration Utility


Hi Foambob,

Try all means to get a smartstart CD.
Normally new version will be able to use on older hardware , but no guarantees.
I have always found it easier to use smartstart CD auto mode.
You can also do the install and then run ntssd to update all the drivers etc., but I don't recommend it for novices. Use the auto mode , it takes longer but safely and surely.

Good luck

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I know ATA disks are cheaper , but they don't last as long or are less reliable.

I do not recommend mixing SCSI and ATA .

Use one or the other , not both.

Do not try , unless your server is non critical.
If it is non critical , why bother with server , a PC will do as well.

Thanks
David

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