Question about Canon PowerShot A520 Digital Camera

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E18 Message - Beeping.

Okay, the lense goes half way out, then beeps, then an E18 message is shown. I've looked, I've tapped, I've blown and played with it, i've followed online help, but it just won't fix!

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The E18 error message relates to a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

Posted on Sep 13, 2007


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Posted on Jan 02, 2017


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Camera powered on, lenses extended, then got an E18 error message. Won't take pics, lenses won't retract. Tried charging battery, no difference. Powers up, powers off, that's it.

Canon E18 error happens when the lens gets stuck while trying to extend.

There is a step-by-step tutorial (with pictures) for fixing this yourself on this website, which is too long to re-post here.

You can also try tapping the USB port lightly against a hard surface, and using compressed air to blow out the area between the camera body and the lens turret.

If you can't fix it yourself and decide to send the camera back for repair, be warned that Canon has horrible customer support and response time. You might want to consider replacing the camera instead.

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When I try to zoom, screen goes black and "E18" appears in bottom corner

I won't say this is a solution but to prevent the lens retraction E18 message which seems to be common with Canon zoom lenses, I put the extension tube on mine. Sometimes I put a polarizer lens on it but usually I just leave it on to protect the lens when it is on. I have dropped it (on the carpeting at home) and never had a problem. If you have a Canon with a zoom lens, get a lens hood for it ASAP!! My wife's A520 has one on hers too. No problems.
There are lots of other places on the web with suggested fixes. Keep looking and keep enjoying this camera. Merry Christmas all.

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Just worked this one out ...there is a small white sliding tab on the side of the sd card.
If you put the card in upside down it will catch the tab and move it..thus locking the card.

Take it out move the tab to the top and re-insert. God I'm dumb ! I love it.
e18 message, this means the lense cannot open properly...6 beeps and she's gone.
There is a small amount of grit caught between the lense and camera preventing it from opening evenly .. a little tap on the bench will release it.
Repeat until clear.
Have a wonderful day, Smithy Australia

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Motorola MD4260

I had the same problem.
Here is the solution that I received from Motorola tech support:

1.Delete all messages
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4. Quickly press and release the On/Off button before the "Press review to receive setup instructions" ends. The display will change to a square scanning clockwise.
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This error is cause by a few things. First you need better power, how old is the unit? The battery pack may need replaced, the lens mechanism draws alot of power and sometimes if the flash is charging and the lenses are moving it struggles for power and shuts down. Another thing that can cause this error is jammed gears in the lens. This can be cause from an impact (dropped unit) or debris in the lens mechanism (sand, dirt, dust) the gears are so small and as is dust anything can blow in there and get jammed in the unit to jam it. I have got units to function again by tapping on the front of the lens while repeatedly tapping on the front of the lens. The idea is to work the jam out and free the lens. The E18 means a stuck lens but the reason its stuck i canot tell with out looking at it. Tap on the front of the lens (the part that moves in and out like a telescope) or try and tap on the side while powering it on. If you know some one with a unit like yours try their battery before you get a new one. They are very power hungry and if your unit is a few years old it may be time for a new battery.

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