Question about OKI C9500dxn Led Printer

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My oki printer

The printer does not pring. each time i try printing it gives me the message tray one empty and does not print.

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Make sure you specify the correct tray from your application. Tray 1 might be refering to tha manual or bypass tray.

Posted on Sep 26, 2007


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Posted on Jan 02, 2017


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Oki MC361 keeps jamming when paper feeds from printer tray or manual feed.

Take out both the drum tray and the transfer belt. Reseat the transfer belt and make sure both clips at the sides are locked down. Reseat the drum tray and checked it is firmly located. Re-try your prints. If it still fails, take the paper tray out and check for a paper fragment in the paper feed path.

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Put A4 in upper tray error

Change the printer properties to use paper from the automatic feeder tray. And, unless you are in Europe, you probably don't want to specify A4 paper. Try "letter" or some other size.
The manual is at this URL. See page 49

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Hi, i had this microline 390 turbo for quite some years and today, it's been a little weird. It keep printing for no absolute reason and what it's pringing are characters that seem to be encoding...

disconnect the LPT cable, and try a usb cable, the wierd printing should stop while the cable is disconnected. I'll be willing to bet there is something trying to print or poll the printer from the computer. that is causing the random characters. check to see that there are no other printers configured g to print/connect to same LPT1 port, from an old printer installation. (thus switching to the USB cable). Be also sure to download the latest drivers for your operating system for the OKI, from OKI's website

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My OKI C5500 will only print from the MP tray, and will not take paper from the bottom paper tray, even though there is plenty of paper in the bottom tray. Its giving me a 490 Error message, but I do NOT...

490 error means -


Print job from MP Tray has been received and the MP Tray is empty.

Load the requested media (mmm) in the MP Tray and press ON-LINE.

Check your print driver settings and see if your defualt try is set for the MP Tray. Also see if the page setup for the print job is set for MP tray.

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Can not print to Tray 2 on HP 3800 printer. Says Tray is empty

check the paper type and the paper size from the printer menu, if it is ok then you will try to check the paper sensor on tray 2

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Pull the paper tray, likley a small black lever to the left of the roller called the edge actuator is dislodged and hanging down. When in position the actuator should easily push up and appear flat next to the roller.

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"490: MP tray is empty" message when trying to print labels from Word 2003

The MP tray referred to is the Multi Purpose tray and is located at the front of the printer. To access it, you need to find the 2 indentations at the side of the front feed assembly and pull them towards you. this then gives access to the MP tray. Don't forget to press the blue button after loading the paper. Your user guide/manual will give clear instructions and pictures. It may also be called manual feed tray. Once loaded with the correct paper press the online button and printing will start.

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Oki printer problem

Possibly a defective paper sensor (small lever in the tray contacts
paper) Try removing, and inserting paper a few times if this clears it
then it was sticking.If that dosen't work then you will have to
disassemble it and inspect the area of the tray switch to determine
it it needs replacement

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