Question about Western Digital My Book Home Edition 500 GB USB Hard Drive

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Won't read drive...feels magnatized, won't shut down properly

My Book 500 gb portable hard drive has worked great for over a year. Suddenly, it isn't recognized in the drive. It is stating that there is an "Inpage" issue. I've tried to safely remove it, but it states that it can't because there is another program still accessing it. Another odd thing, is when I pick it up to check the connections, it feels like it is polarized...meaning when you put the same sides of a magnet together, they repel.....that is the way it feels....like it is working against a magnet.

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  • ikkenom May 11, 2010

    If you cannot remove it, shutdown your computer.

    Then, you can safely disconnect the device from your computer.



    Then, try connecting the device to another computer.

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 5 Answers

SOURCE: My Computer does not show: Western Digital My Book Essential Edition 500 GB external USB hard drive

Try freezing it. It sounds crazy, but hear me out... When I got the advice to freeze it, they said freezing also works when a drop causes premature crashing due to hardware failure. I'm a novice, but know enough to be dangerous, so I scrounged the internet trying to find a fix when this happened to me two weeks ago. Mine didn't fall, but started clicking due to hardware malfunction. I was devastated because of course I was too dumb (and cheap) to buy a second hard drive to back up the data on my first one. Lesson learned. Anyway, data recovery was 3 grand or more and I can't afford that so I took the advice of a bunch of people and tried the crazy idea of putting the dumb thing in the freezer. I took the case off using instructions I found on the web and then wrapped it in a white flour sack cloth to absorb moisture and put it in a ziplock in the freezer. After 24 hours freezing I tried again, nothing but obnoxious clicking. Going into Control Panel/Administrative Tools/Computer Management/Device Manager I could see the drive but it said there were no partitions. Windows Explorer wouldn't assign a drive letter. I threw it back in the freezer for 10 days and on a whim last night tried again. The USB 2.0 port on my XP computer is broken and everyone told me not to use Vista if I could help it. So I took a USB hub and plugged it into my USB 1.1 port and then plugged the new hard drive in first and let it boot up. Then I took the frozen hard drive and plugged it in too and I was SHOCKED when Autoplay started running. Maybe the drivers and software from the good drive allowed the bad one to boot up. I don't know. I just know that it didn't work plugged in directly to the USB but it did via the hub good drive first.... Anyway, I have cords running out of the freezer into my laptop which is perched on a chair outside the freezer. I got all my pictures and priceless data off this drive overnight. It did stop a few times (says it can't find the file and the drive stops spinning) and I was able to unplug it, plug it back in and get it going again. It is SLOWER THAN MOLASSES and I would strongly suggest prioritizing your stuff so you get the most important data first because you don't know how long it will run, but I am thrilled beyond belief I got my pictures and home movies back. People told me I was crazy and stupid for freezing a hard drive, but it worked for me so I'm not going to question it. My data is on the new hard drive which I am immediately going to back up onto a second and I will live happily ever after because I didn't need to spend thousands to get my data back. Good luck!

Posted on Aug 13, 2008

  • 1 Answer

SOURCE: XP doesn't recognize my external 500 GB WD My book essential edition hard drive

I had the same problem some have posted about. I had a lot of data on my drive and then one day it didn't show up in "My Computer" anymore. I had to assign a separate drive letter to the external drive.

Plug in the drive.
Right click on "My Computer"
Click on "Manage
Click on "Disk Management"
On the bottom half of the right side you should find "My Book" assigned to a disk number.
Right click on "My Book"
Click "Change Drive Letter and Paths"
Click Change
Select a new drive letter and hit OK

Hope this helps some people out.

Posted on Nov 06, 2008

  • 1 Answer

SOURCE: XP doesn't recognize my external 500 GB WD My book essential edition hard drive

I had a similar problem with a WDelements 250gig.
I found that if i plugged it directly into the computer USB and NOT through the USB i had attached to the computer it rectified the problem..
not sure if this will apply to you, but i thought id share.

Posted on Dec 14, 2008

anaesarora
  • 172 Answers

SOURCE: ibm t43, xp pro won't recognize my WD my book

please write down the error and contact me now

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Posted on Feb 08, 2009

  • 199 Answers

SOURCE: computer does not recognize My Book

Right click on my computer.then left click (LC) on manage. go to disk management. if you dont see your drive try removing it and plugging it back in. if it does see it RC and LC on initiallize drive. you should hear a da dum from windows when you plug in a new piece of hardware. or whenit initializesthe drive. if not you have an internal problem with the drive. the drive may be fine but some of the electronic components can fail. you can try using a different external harddrive enclosure @ 15- 30 $. Does the drive light up. fi you get it up runnig you may want to consider bacing up the data you ext. drive may be close to failing.

Posted on Jun 23, 2009

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Hello

OK, at the link below you will be directed to a tip i wrote on this exact error.

Click HERE.

Feel free to let me know if you have any further questions.

Kind regards
Andrea

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Every time a try to start my computer with the ex Hd plugged in, my computer shuts down


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You may contact the computer manufacturer to ask assistance on how to enable the USB Legacy Support.

Have a great day!

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Okay this is a internal SATA drive so what you can do is take it out of its failing case and put it into your computer or buy a new enclosure for it. I have a Mybook TB drive and my works great with no problems. But you can take this to WD western digital as its warrentied foe 3 full years!!

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Does it seem to work properly and in a timely fashion? If so don't worry about it. Since it is an external drive it may be slightly quieter than you are used to. Laptop HDDs barely make a sound....

Also keep in mind if there is hardly any data on it, it's not going to have to make much noise to begin with.

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