Question about Xerox DocuMate 152 Pass-Through Scanner

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Scanner keeps getting jammed no matter if I put fewer pages in it or not. It was working smoothly yesterday, and it seems like every other day it gets jammed and or the pages get stuck. They are clean smooth not torn pages that I am putting through. There is no reason for it to get stuck like this. I have tried cleaning the inside but maybe the rollers need to be cleaned? Im not sure but I have ALOT of files I need scanned and it's holding me up!!

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Have you tried cleaning the rollers with alcohol as suggested in the manual, and perhaps replacing the pad assembly?

Posted on Jan 10, 2010

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The top edge of the white mylar strip inside the front door is catching the paper. Open the door and scotch tape the top edge so it sits firmly against the gray wall.

Posted on Mar 18, 2013

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I put paper on my hp printer and keeps jaming up wht can i do to fix tht problem thank you get to asap thanks again


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Oct 20, 2015 | HP Office Equipment & Supplies

Tip

Using a paper jogger in an office


Working in an office I handle a lot of paper on a regular basis. After getting a paper jogger I can not imagine getting any work done with out it.

Using a paper jogger is very simple, all you have to do is load the paper into the bin. What the jogger does is, is it used a motor to vibrate the paper so that it squares off nice and even around the edges. This is a very simple and brilliant piece of technology it takes advantage of gravity to make the paper perfectly aligned.

I have found that work has been much more efficient since getting a paper jogger. I have been getting less paper jams in the printer and the folding machines has to redo fewer folds. Usually what happens when I don't use the machine is I have to square off the paper by bouncing it on the table but if they aren't perfect, then the folds won't be even leading to more work because I have to redo it or the printer gets jammed and I'll have to open it up to find the jam.

There are special machines that can be used to feed paper into a scanner so that when the paper goes into the scanner all the pages are scanned properly and perfectly. This has been a great tool for scanning many pages really quickly. I have been using this for scanning in my boss' hand written notes so that he can have them saved in his email in case something should happen to the physical copies.

The joggers can be a little pricey but when it comes to saving time and working more efficiently you can't really put a price on saving time.

on Dec 26, 2013 | Office Equipment & Supplies

2 Answers

Am unable to use the feeder tray - it keeps saying paper jam. There is no jam -- something seems to be blocking the mobility of the paper. I have it on "office" use and the regular scan works one...


Hi,

Click on the link below and download the User guide which will help you solve the paper jam problem.
User Manual

The above link has complete information for your Epson Scanner.


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Dec 13, 2010 | Epson Perfection 4490 Office Flatbed...

1 Answer

Am unable to use the feeder tray - it keeps saying paper jam. There is no jam -- something seems to be blocking the mobility of the paper. I have it on "office" use and the regular scan works one...


This piece of equipment is very specific, it performs a task that is very detailed and must be accurate. It is for this reason that they are serviced, to prevent damage and malfunction. I strongly recommend taking your scanner to an Epson service specialist. He/She will be able to diagnose the fault and replace the component that is faulty or malfunctioning.

Hope this guidance helps!
All the best!
damnor01

Dec 13, 2010 | Epson Perfection 4490 Office Flatbed...

1 Answer

E4 comes up on panel saying clear paper jam


With out knowing which stylus you have there error either refers to a paper jam or ink cartridge error. If it takes the beging of the paper but then stops it could be a matter of worn rollers that are not able to grip and move the whole page.

Nov 19, 2008 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Hp 3055 adf


Here's a link to the full service manual for your HP 3055. It's too large to post here (15MB) but I've hot linked it for you so you can download it to resolve your issue with the ADF. Look at pages 44 thru 46. Pay special attention to the rubber pad (separation pad) that is under the 2 roller peice as it is what keeps the doc feeder pulling one sheet at a time.

Hope that helps you. If so hit me with a FIXYA, If not send me a message or reply and I'll try and walk you through it.

http://h20181.www2.hp.com/plmcontent/NACSC/Printers/LaserJet/30328_020806/course/library/service/lj3050-3052-3055aio/Q6502_service_enww.pdf

Sep 02, 2008 | HP LaserJet 3055 All-In-One Printer

2 Answers

Paper keeps getting jammed in MP460


I had the same paper feed grabbing problem on pixma MP 610 printers - take a flashlight and look down into the feed rollers inside - deep - I found a paperclip in one and a hair clip in another - you need a pair of very fine pincer pliers to extract so you dont damage the roller assembly's made of plastic - and voila no more misfeeds and grabbing on the right side - hint - dont put anything on top of the printers because when you lift the scanner cover, it nicely slides anyting on top into the paper feed assembly and results in a jam
Steve

Aug 02, 2008 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

My Canon DR-2050C keeps jamming when I try to scan more than 1 page???


I finally solved my problem. Now it works like new.

Cause:

- The spring that returns the next sheet detector (small black plastic rocker arm between the two rollers on the back side) came off. So the scanner cannot detect transition from one page to the next. This spring is located inside the device and you cannot fix it from the outside.
- You know if you have this problem if you don't hear a "click" sound after each page is scanned. Without the spring attached the rocker will not return on every page. When it doesn't return the scanner think it is still on the first page and will not scan the next page. The "click" after each page is NORMAL. Without the click is the first sign your spring came off.

Solution (Only recommended for people handy with hardware and the unit is no longer under warranty)

1. Turn off power and unplug the device.
2. Pop off the plastic cover to the back of the scanner
3. Remove the screws that holds the plastic cover to the back.
4. Remove the screw by pushing on the retainer clips. DO NOT loosen any gears or motors.
5. Locate the rocker arm and re-connect the (very small) spring

6. Warning - if the LED light pipe falls out be careful how you put it back. This is a transparent widget at the top to route a LED light to the top of the device to indicate the power on status.

Sorry I didn't take pictures. If this sounds too complicated, send it to Canon for repair. Took me about a day to figure out exactly what was wrong and how to disassemble the scanner to fix it.

Good luck.

Jul 11, 2008 | Canon DR-2050C Path-Through Scanner

1 Answer

Printer jams


i suggest that you replace the feed rollers, cleaning them automatically tells you that they are worn.They should be tacky to pick up the paper, not matter what type.

Apr 13, 2007 | HP LaserJet 8150n Printer

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