Question about Epson Stylus RX425 Multifunction All-In-One InkJet Printer

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Epson RX425 multifunction

Problem, scanner not working I can copy and print and card read but I cant scan. Tried epson s&s loads of times no luck, got the icon cant get the function, doesnt seem to be talking to the pc. Running on Windows XP. Anyone any ideas???

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  • 4 more comments 
  • darcydeb Sep 20, 2007

    OK did all that and then it started to present the scanner, downloaded and then came up with an error saying it cant be downloaded. see trouble shooter which I must know word for word by now?


  • Classytart Nov 19, 2007

    Have uninstalled and reinstalled software three times now and no change. Error message 'Epson Scan cannot be started' and another error message saying 'scanner in use by another' which it is not. Have updated drivers on Epson site. Any other ideas? Have had this problem before but it seemed to solve itself. Am running Windows XP. Have just had memory upgrade.

  • Anonymous Feb 06, 2008

    epson scan cannot be started

  • Mike Cushing Feb 11, 2008

    Hi, I have re-installed my RX425 software following PC crash and rebuild (by a proper expert, not just me!). Have installed ll printer funcitons but it won;t install scanner function - says "could not copy files". Help!!!!!!! please!!!!!!

  • twinklebarr Mar 02, 2008

    same probas above :( very annoying as the scanner used to work perectly! will try the suggestions and see how i get on, hopefully all will be well once i reload the software.

  • luki284 Mar 03, 2008

    non riesco a collegare lo scaner e a stampere [email protected]



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Just cracked it, had same prob...printer would print but wouldn't scan
lost original CD...tryed epson downloads but not the older versions...
i needed the 2.6 version


Posted on Feb 24, 2009


Zorg dat de scanner AAN staat.
Ga naar Start -> Configuratiescherm -> Hardware -> Toevoegen.
Windows vindt de scanner en zet die in een lijst. Selecteer deze en laat de driver automatisch toevoegen. Nu zal Epson Scan de scanner ook vinden.

Posted on Jan 01, 2008

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The scanner does work on the unit then - but not through the PC that right? Uninstall all Epson software Reboot the computer and close down your internet connection. Disable your Antivirus software Reinstall all the software. Reboot the computer. Tell us how you got on.

Posted on Sep 19, 2007

  • john ash
    john ash Sep 20, 2007

    When you wroty 'down load scanner ' did you mean install the software .
    Or did the software load OK and the program not respond?
    If the program completed and still not reponded then.
    Unload all- using the unistal procedure in the
    programs file [go to Start/ Programs/Epson

    When done do this -have you tried 'Regedit?
    not a problem-
    Go to Start/Run and type in - regedit- just like that- when the window opens- go to Edit/Find/ type in the field Epson RX425
    When you get lots of filels come up- Edit/Select all/ Delete.
    Then reboot ans start over.


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