Question about Dell Inspiron 6400 Notebook

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Media Center-"No tuner installed"

Hi Recently I bought Toshiba Qosmio F25-AV205 with Win Pro MCE installed. I have problem watching TV with the Media Center because doesn't recognise the TV tuner card (message: -"No tuner installed") even though I have installed the latest TV tuner drivers fro Toshiba. It's odd because other players including Qosmio run without any problem with the same tuner(I guess). I downloaded all the downloads for Win MCE from Microsoft but when I tried to install them appeared that they are not for the same version of OS. Please help me because I am very confused and don't know what to do? Thanks. I get the same Media Center message, "No Tuner Installed," but it was right after a power and cable outage in my vicinity. Before that, everything worked perfectly. 'Worried that it may be motherboard damage from the outage, or spiking when power returned... Also, my external mouse stopped working...

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  • quarterStar Apr 14, 2009

    My problem was added to someone else's slightly different tuner problem above.

    Dell Inspiron 6400 Notebook:
    I get the same Media Center message, "No Tuner Installed," but it was
    right after a power and cable outage in my vicinity. Before that,
    everything worked perfectly. 'Worried that it may be motherboard damage
    from the outage, or spiking when power returned... Also, my external
    mouse stopped working...

    - quarterStar

  • quarterStar Apr 14, 2009

    Thank you, Dageezer. Since I posted the comment, however, I've discovered my printer connection has also been affected; I cannot get it to communicate with my laptop.

    Printer, mouse, TV tuner... All three have failed, you think, as a result of the outage???

    All I can $$$say i$ ...ouch!.

  • quarterStar May 02, 2009


    'Had to replace the motherboard. Afterwards, the TV tuner worked perfectly. The mouse didn't and communication with my printer is still kaput...

  • quarterStar May 02, 2009

    Dageezer, this was a misunderstanding...

    I was the SECOND poster (Dell Inspiron 6400) with the same error message "No tuner installed." as the first poster who owns a Toshiba. For some weird techie reason, the Fixya system attached my message to "Toshiba's" and replaced his/her user name with mine, quarterStar. When I noticed the glitch, I re-posted with an explanation. (If you read the Toshiba post again, you'll see that IT ends with "Thanks" and the next line begins MY post, then my duplicate post follows.)

    I assumed that since I had presented my problem -- and an explanation of the conflation -- along with "Toshiba's," you were responding to both of us. Of course, as you've now indicated, you could not have been including my issue because I clearly stated my other device failure, my mouse, in my initial post and later the same day when I discovered my printer prob., came back and added that info, as well.

    You thought I was "Toshiba." I thought you were wrong. Big mess. Maybe Fixya can fix ya rating.


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It sounds like the TV tuner card has failed, and will need to be replaced

Posted on Apr 14, 2009

  • IQUIT May 02, 2009

    It was a failure of the slot the tuner was in, still a hardware failure. If you'd mentioned the other devices had failed, then my answer would have been different. But I do believe an Inappropiate rating is a bit harsh, baseed on the original information you provided.


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