Question about Magellan eXplorist 500 GPS Receiver

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Zoom in and out buttons not working properly

In order to make the zoom buttons work I have to press them very deep. The situation is getting worst, now the zoom in is not even working any more.

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Re: zoom in and out buttons not working properly

Mine does the same. I find if I tap press on the in button it works better. My out button works fine.

Posted on Nov 05, 2009

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Re: zoom in and out buttons not working properly

Unfortunately, this is a problem with the keys and their contacts with the circuit board. I have had to return mine a couple of times to get this repaired. If you're out of warranty, they have a trade-up program which is a better deal than repairing the unit.

Posted on Nov 07, 2007

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Re: zoom in and out buttons not working properly

After NOT using a similar Explorist 300 for a year, I found that a Zoom button and the NAV button do not work, because of no contact below the keyboard. I can get around the NAV problem using the ESC key. Force and luck occasionally cause the Zoom key to work.
My guess is that a plastic bubble wears out after repeated use. 
It's probably not worth fixing but it would be nice to be able to replace the bubble contacts.

Posted on Jan 14, 2008

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My lowrance elite 5 hdi won't go past the "elite lowrance" screen when you turn it on. Its only 2 weeks old!?

Make sure that your battery is fully charged. Try a hard reset if it still won't start up.
This will erase all user information on the device, so you will have to set it up again.
With the unit off, press and hold the zoom in (+) zoom out (-) and power buttons. Release the buttons when the map displays.
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Jul 19, 2014 | GPS Devices

1 Answer

The navigator button won't work

Press the "Reset' button or push the stylus into the "Reset" hole, to see if the navigation button can work properly.

Aug 29, 2010 | Nextar Q4-04 Car GPS Receiver

1 Answer

My Garmin street pilot c550 has lost its voice, how do I get it back.

I am going to make some assumptions here. First, that the unit was working properly, giving voice directions, and now is not doing so. Second, that the volume wheel on the right side of the unit is set all the way up and you are not hearing any voice directions.

If those assumptions are correct, when you turn the unit on, press the wrench button at the bottom of the screen. Next, press the down arrow on the bottom right of the screen. Now press the "Volume" button. Make sure "Navigation" is at the level you desire (100% works well for me).

Again from the main screen, press the button marked "Locale." Next to the lip icon, make sure the correct voice (whichever you desire) is selected.

If this does not help, try resetting the unit. Remove the faceplate (there is an indentation under the top) and press the reset button on the right side of the unit. If this does not work, you can try a Master Reset, but be aware: IT WILL ERASE ALL OF YOUR FAVORITES. To do a Master Reset, press and hold the bottom right of the screen while pressing the power button. Release both buttons when the unit resets. Let me know if this helps.

Feb 23, 2010 | Garmin StreetPilot c550 GPS Receiver

2 Answers

Touch screen not functioning properly. Press one key, get another

The touch screen on Garmin Nuvi 660 is not working at all. It turns on, but when I touch the screeen, nothing happens. Could it be the battery. It was low, so I charged it for 45minutes, then the gps screen dimmed and turned off after just 10-15 minutes of "messing with it"

May 25, 2009 | Garmin Nuvi 660 GPS Receiver

1 Answer

Zoom in button works, but won't zoom out

I had the same problem. took unit apart and used a white rubber eraser on the button contacts and also on the rubber back of the button. Cleaning the rubber back of the button seemed to be the most important part because prior cleaning of just circuit board did not seem to have any effect. Button works fine now to my surprise. I suggest cleaning the rubber back of all buttons to avoid repeating process of having to take unit apart twice

Aug 25, 2008 | Magellan eXplorist 200 GPS Receiver

1 Answer

Quest problem

holding the zoom in and pressing the power will reset the unit

Nov 30, 2007 | Garmin Quest GPS Receiver

2 Answers

Magellan Roadmate 700


at the user menu press the "-" zoom out key the "+" zoom in key and the repeat button which is on top of your unit. Once your in the "hidden" menu, select reset user data.. your unit will reset and everything will be clean. If your trying to delete specific addresses I would use software to sync up and explore your MRM's files.

- If needed please ask more questions prior to rating -

Nov 03, 2007 | Magellan RoadMate 700 GPS Receiver

1 Answer

Stopped working

Your probably right about it still not working even after the 5.32 upgrade. Although it could be the software, so try resetting GPS user data. Enter into the "secret" menu by pressing the zoom out key and the repeat button while at the beginning user menu. select reset GPS data.. If it's nothing to do with software, check your antenna and make sure none of the pins inside the connection are bent.. or the RF cable inside could be gashed/cut.. bent up.. do you hear a rattle when you shake your unit?

Apr 20, 2007 | Magellan RoadMate 700 GPS Receiver

1 Answer

Does not clear prior destination

This seems to be just a software problem, re-installing the software should fix it. Before that though, try resetting user data. At user menu, press "-" zoom out and repeat button at same time. select reset user data, it will reboot automatically, then check to see if it is any better. If not, hopefully the software came with your unit and you can re-install it. Good luck and let me know if you need help with the installation. thanks, Daniel

Mar 03, 2007 | Magellan RoadMate 700 GPS Receiver

1 Answer

Frozen screen when turned on

Kevin, Hmm... it worked fine the first two times you ran it, then all of a sudden it freezes at the user screen?? I'm not sure if your able to do this, but at the user menu, try pressing the (-)zoom out key and the repeat button a the same time. -If it does bring up the "secret" menu, try clearing user data. -If you have a program that allows you to update the software, version 4.32 I'm guessing (or 5.14) then at that "secret" menu select NAND Flash Format and re-load the software. If you can't access the "secret" menu and it locks up hard at the user menu w/out any responsiveness, I would suspect the hard drive is either bad or has corrupt data. I'm not sure if you can order just the hard drive from magellan/thales/tomtom/shaw but if you can then just replace the hard drive, nand flash format (above) and re-install your software via usb. Additionally, not that it helps your problem, but atleast you would know the pwr and keypad work if this works, press Enter, Cancel and power button at the same time, as this SHOULD power off your unit. Let me know if any new symptoms/problems come up or if you need further instructions. -Daniel

Aug 31, 2006 | Magellan RoadMate 700 GPS Receiver

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