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Users are having trouble logging in. Can't load profiles. Server not available.

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  • astrid prieto May 11, 2010

    Is this all you can say as a sysop?

    So server down or some component broke.

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  • Master
  • 489 Answers

Have you recently renamed the server that stores roaming profiles for your users? Or worse yet, decommissioned it?

Posted on Apr 14, 2009

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USER PROFILE WILL NOT LOAD


This is way too vague a problem description to be able to even make a suggestion.

What kind of Laptop?
What operating system?
Any problems getting to the login screen?
Are you able to log in, but not load the profile; or not log in at all?
Is this after starting a machine that was off, after logging off and back on, or when trying to switch users?
Are you logging on with a local account or a domain/network account?
How many profiles are on the PC?
How much space is available on the HDD?
Does it load a temporary profile, or just error-out?

Nov 29, 2013 | Computers & Internet

1 Answer

I am unable to log in. I keep getting the following error message: "The User Profile Service service failed the logon. User profile cannot be loaded". Please help.


This issue may occur if the user profile was manually deleted by using the command prompt or Windows Explorer by a user or by some program. A profile that is manually deleted does not remove the security identifier (SID) from the user profile list in the registry. Since the SID is still present, Vista will still try to load the profile by using the ProfileImagePath that points to a nonexistent path. Therefore, the profile cannot be loaded.
This can also be a issue with the user profile entering into a backup state.
Manually renaming the C:\Users\(User Name) folder.

to solve this issue, you will need to visit the microsoft support website below and read the help available: http://support.microsoft.com/kb/947215/en-us

Dec 22, 2010 | Samsung R580 Notebook

2 Answers

Cause of user profile not loading


The question is:

What causes a user profile not to be loaded in Windows domain based network?

the answer is:
there are probably 3 broad reasons for this,
1. the user corrupted their profile somehow, such as shutting down without logging off (hard power off)
2. the connection to the domain was lost ungracefully, and offline information was not copied entirely, causing a mismatch of some encrypted profile data, (effectingly corrupting again) and preventing the logon.
3. an unknown event took place between the last time the user sucessfully logged on, and this time where the profile is now not loading. this could be hardware related (faulty Hard disk), RAM parity errors( bad memory), a change to the user profile SID details on the domain controller or other domain change.

Usually the cause is not so much a problem, unless it consistantly reoccurs.

Fixing it however, in XP is fairly easy.
with an account with domain admin rights, just navigate to the UNC path "\\computername\c$\documents and settings" - note the name of the folder/user affected, and just .old their profile folder.
example, username is Philip. - you see in their c:\documents and settings\ folder the folder called Philip, rename it to philip.old or something else.

You have to ensure this is done while the user is logged off, as files in this folder will be in use otherwise. potentially useful to reboot the computer before navigating to the profile folder.

Jul 11, 2010 | Microsoft Windows XP Professional

1 Answer

My yoville profile community page keeps getting stuck or wont load


When there is alot of users on facebook thir server gets overloaded. What I would tell you to do is wait 5 to 10 minutes and try again that way it gives the facebook server time and catch up with all the users. Thank you for using Fixya

Nov 04, 2009 | Facebook Social Network

1 Answer

Windows cannot locate the server copy of your roaming profile and is attempting to log you on with your local profile. Changes to the profile will not be copied to the server when you logoff. Possible...


When you "logon" to your local network, your computer is configured to fetch your "desktop" (My Documents and wallpaper and everything else) from a "server" computer on your network.

Was your "logon" to the local "domain-server" a successful login?
Does your local Network Administrator indicate that the "domain-server" is functioning properly?
Does that server's log-file show any error-messages, such as "not allowed to login between 10 PM and 6 AM" (a "security" setting on the server).

Since your "desktop" could not be loaded from the domain-server,
your computer has used a "local" copy of your "desktop",
and it is warning you that any changes will *NOT* be "merged" back to your "network" profile.

Have you contacted you local Network Administrator? What did she say?

May 25, 2009 | D-Link Computers & Internet

1 Answer

Server 2003 AD


Hello Dolly, and welcome to FixYa.
As I´m not sure if you want to make a folder for a Domain user or a Local user, so I´ll give you both.
Domain user:
Start -> Programs -> Administrative Tools -> Active Directory Users and Computers.
In the console tree, click Users.
In the Details pane, right-click the user account, and then click Properties.
In the Properties dialog box, click Profile.
Under the Home folder, type the folder information. To do this, follow these steps:
To assign a home folder on a network server, click Connect, and then specify a drive letter.
In the To box, type a path. This path can be any one of the following types:
Network path, for example: \\server\users\test
You can substitute username for the last subfolder in the path, for example: \\server\users\username
NOTE: server is the name of the file server housing the home folders, and users are the shared folder.
Click OK.
- next in the next comment:

Dec 11, 2008 | Microsoft Windows Server Standard 2003 for...

1 Answer

Setting up Active Directory and login scripts based on PC's name


if you are using AD.
do the following:
open AD, select the user, right click on the user and select porperties.
click on the Profile tab, put in the location where you want the file to g to.
i.e.\\server\laptop1\mydocument.
you can alway created a roaming porfile and direct the home folder to the server.
Note:
this is only effective if the user login to the network. if not, then the document will be on the local machine.

Dec 04, 2008 | Microsoft Windows Server Standard 2003 for...

1 Answer

Restore Windows XP Users Profile


vgadriver aspire4715z for windows xp professional

Apr 14, 2008 | Microsoft Windows XP Professional

1 Answer

Server OS 9.2


Server 9.2 ?
I don't recall it being called that. The server products available at the time of OS 9.2 changed from ASIP 6.3 to early versions of OSX.
  • Do you mean AppleShare IP(ASIP) 6.3.3, which came with all the file sharing and mail stuff?
  • Is it definitely an OS9 interface ?
There's loads of ASIP 6.3 help if you search the knowledgebase. This one came top of the list:
http://docs.info.apple.com/article.html?artnum=50719

Feb 25, 2008 | Apple Mac OS X Server for Mac

2 Answers

Tungsten E and Outlook 2003 sync problem


yes I moved my files to a new machine and reinstalled palm (which of course also created the dreaded multiple copies of many palm contacts, when palm discovered older archives, but that is another story!) I wouldn't mind that if the palm pilot would just sync with outlook 2003. It synched with Outlook 2000 on my old machine.

Sep 11, 2005 | Palm Tungsten E Handheld

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